Test Lab Quality & Operations Specialist

Wilo USA LLC•Collierville, TN

4d•Onsite

About The Position

American-Marsh Pumps is seeking a Test Lab Quality & Operations Specialist to help ensure our pumps meet performance and quality standards. In this hands-on role, you’ll troubleshoot test results, improve workflow, and share your technical knowledge with the next generation of Test Lab employees.

Requirements

Extensive experience with centrifugal pumps, vertical turbine pumps, or similar rotating equipment.
Strong working knowledge of pump assembly, testing, troubleshooting, and performance characteristics.
Ability to read and interpret pump performance curves, drawings, specifications, and test data.
Strong understanding of manufacturing and Test Lab operations.
Demonstrated ability to troubleshoot mechanical and hydraulic problems.
Strong communication skills and willingness to teach and develop others.
Ability to work effectively across departments and experience levels.

Nice To Haves

Familiarity with American-Marsh Pumps products, processes, and historical equipment is highly preferred.

Responsibilities

Review pump performance testing and test curves for accuracy, consistency, and compliance with applicable specifications.
Assist test personnel in interpreting flow, head, efficiency, power, vibration, and other pump performance data.
Identify abnormal test results and help determine potential mechanical, hydraulic, assembly, or testing-related causes.
Provide troubleshooting support when pump performance does not meet expected or published performance.
Help ensure testing procedures and documentation are completed consistently and accurately.
Support continuous improvement of AMP’s pump testing practices and capabilities.
Provide experienced technical review of pumps during assembly, testing, and final preparation.
Identify potential quality concerns before equipment progresses to the next stage of production or shipment.
Assist in troubleshooting assembly, fit-up, performance, and product-related issues.
Work with Quality and Engineering to identify root causes and implement corrective actions when necessary.
Promote workmanship and quality standards consistent with AMP expectations and customer requirements.
Use historical product and application knowledge to assist with legacy AMP equipment and unusual technical situations.
Support efficient movement of work through assembly, testing, finishing, and shipment.
Work closely with Scheduling and Test Lab personnel to understand priorities and identify potential bottlenecks.
Help coordinate testing requirements with production schedules and customer commitments.
Identify workflow issues that may affect quality, productivity, or delivery performance.
Recommend practical improvements to Test Lab layout, sequencing, processes, tooling, and work methods.
Help leadership maintain visibility into upcoming workload, testing requirements, and potential scheduling conflicts.
Serve as a technical mentor and resource for developing Test Lab employees.
Share practical knowledge of AMP pumps, manufacturing methods, testing procedures, troubleshooting techniques, and historical product designs.
Help employees develop a stronger understanding of why processes and procedures are performed, not simply how to perform them.
Provide hands-on coaching in pump assembly, testing, performance evaluation, and troubleshooting.
Support the development of employees who demonstrate potential for future technical or leadership responsibilities.
Help document critical institutional knowledge so that experience gained over many years remains within AMP.
Encourage employees to take increasing ownership of decisions, problem-solving, quality, and Test Lab performance as their capabilities develop.
The Test Lab Quality & Operations Specialist will work closely with: Test Lab and Production personnel, Quality, Engineering, Scheduling and Planning, Sales and Order Management, Test Lab personnel, Operations leadership.
The position is expected to help connect these functions and resolve issues before they negatively affect quality, testing, delivery, or customer satisfaction.