Test Center Administrator - Fort Myers, FL

Pearson•Fort Myers, FL

11d•Onsite

About The Position

Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs. We provide a full suite of services from test development to data management and deliver exams through a comprehensive and secure network of test centers. Pearson VUE is a business of Pearson, the world's leading learning company. We are hiring for a Regular Part-Time Test Administrator to join our team in Fort Myers, FL. The starting pay is $17.75 per hour, and you will be eligible for accrued paid sick time. This is strictly a part-time position, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance. The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.

Requirements

High school diploma or equivalent is required.
Must be flexible in work hours and days.
Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
Must be able to sit for long periods of time and also escort candidates to and from testing room.
Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Nice To Haves

Minimum of 1 year customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.

Responsibilities

Comply with all testing procedures and strictly adhere to company policies using careful judgment
Check in testing candidates, verify identification, and explain the exam process
Proctor /invigilate candidates while testing
Troubleshoot with internal departments to fix technical issues
Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Other duties as assigned