Test Center Administrator - Alhambra, CA

Pearson • Alhambra, CA

12d • Onsite

About The Position

Pearson VUE is seeking a part-time Test Administrator to join their team in Alhambra, California. This role is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment. The position involves adhering to testing procedures and company policies, checking in candidates, verifying identification, explaining the exam process, proctoring candidates, troubleshooting technical issues, and performing light housekeeping duties. The role is strictly part-time, requiring 10-15 hours per week, with flexibility for more hours if needed. Schedules are provided at least two weeks in advance.

Requirements

• High school diploma or equivalent is required.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Nice To Haves

• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned

Benefits

• Accrued paid sick time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED