Test Center Administrator - Milpitas, CA

PearsonMilpitas, CA
Onsite

About The Position

Pearson VUE is a global leader in computer-based testing for various industries including information technology, academic, government, and professional testing programs. They offer a full suite of services from test development to data management and deliver exams through a comprehensive and secure network of test centers worldwide. Pearson VUE is a business of Pearson, a leading learning company. This role is a part-time Test Administrator position located in San Jose, California, offering an hourly rate of $20.50. The position involves providing a secure exam delivery and superior customer service in a comfortable environment.

Requirements

  • High school diploma or equivalent is required
  • Must be flexible in work hours and days
  • Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
  • Must be able to sit for long periods of time and also escort candidates to and from testing room.
  • Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Nice To Haves

  • Minimum of 1 year customer service experience is preferred
  • Experience proctoring or invigilating exams is highly preferred

Responsibilities

  • Comply with all testing procedures and strictly adhere to company policies using careful judgment
  • Check in testing candidates, verify identification, and explain the exam process
  • Proctor / invigilate candidates while testing
  • Troubleshoot with internal departments to fix technical issues
  • Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
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