Test Center Administrator (Harrisburg, PA)

PearsonHarrisburg, PA
Onsite

About The Position

Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs. They provide a full suite of services from test development to data management and deliver exams through a comprehensive and secure network of test centers. Pearson VUE is a business of Pearson, the world's leading learning company. This role is a temporary, part-time position located at 4000 Crums Mills Road, Harrisburg PA 17112, running until October 31, 2026. The starting pay is $17.75 per hour, with eligibility for accrued paid sick time.

Requirements

  • High school diploma or equivalent is required.
  • Minimum of 1 year customer service experience is preferred.
  • Experience proctoring or invigilating exams is highly preferred.
  • Must be flexible in work hours and days.
  • Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
  • Must be able to sit for long periods of time and also escort candidates to and from testing room.
  • Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Responsibilities

  • Provide a secure exam delivery and superior customer service in a comfortable friendly environment.
  • Comply with all testing procedures and strictly adhere to company policies using careful judgment.
  • Check in testing candidates, verify identification, and explain the exam process.
  • Proctor / invigilate candidates while testing.
  • Troubleshoot with internal departments to fix technical issues.
  • Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
  • Other duties as assigned.

Benefits

  • Accrued paid sick time
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