Test Analyst

Fime•Montreal, QC

5h•Onsite

About The Position

Fime is a globally recognised international player providing deep expertise across digital payments, mobility services, and digital identity. We work with leading organisations worldwide to solve complex challenges, identify emerging opportunities, and future-proof their strategies. Our team of 900+ experts operates in over 20 locations around the globe, delivering solutions that support millions of transactions every day, across global markets. What sets us apart is our values: we are curious, creative, and highly collaborative, with a strong commitment to integrity - we do the right thing for our clients, our people, and our shareholders. At Fime, the work is varied and intellectually stimulating. No two days are the same, and you will be surrounded by smart, engaged colleagues who value learning and continuous improvement. Performed under the responsibility of the Service Delivery Manager, we are looking for our new Test Analyst.

Requirements

At least 1 year of experience in a similar testing/QA position
Familiarity with Quality System and procedures.
Understanding of ISO 17025 standard
Completed degree in a related field
Solid technical knowledge.
Fluency in English
Excellent written and spoken communication skills within an international and multi-cultural environment.
High degree of accuracy and thoroughness in work.
Customer-oriented mindset.

Nice To Haves

French is a nice to have.

Responsibilities

Demonstrating great technical knowledge in executing test sessions in compliance with related Quality Assurance Plan.
Analyzing test data and results to provide valuable insights.
Writing comprehensive test reports and continuously improving to minimize detected issues during reviews.
Understanding the purpose of tests in relation to customer needs and specific testing scope.
Contributing to the creation of technical documentation and actively participating in building the internal knowledge base.
Providing technical consulting and debugging services to customers, both remotely and on customer premises when necessary.
Offering technical support internally to colleagues.
Ensuring the delivery of high-quality service at all times and following the quality process.
Expanding your skill set and maintaining acquired skills while suggesting improvements where necessary.
Collecting and distributing customer feedback to enhance our services.
Serving as the technical contact for customers and attending suggested internal trainings.
Actively participating in sharing technical knowledge with colleagues.