Test Administrator (Dearborn, MI) (Full-Time)

Pearson • Dearborn, MI

1d • Onsite

About The Position

Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs. We provide a full suite of services from test development to data management and deliver exams through a comprehensive and secure network of test centers. Pearson VUE is a business of Pearson, the world's leading learning company. We are now hiring for a regular full-time Test Administrator to join our team based in Dearborn, MI. This position is benefits eligible effective on your hire date.

Requirements

• High school diploma or equivalent is required.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Nice To Haves

• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.

Responsibilities

• Provide a secure exam delivery and superior customer service in a comfortable friendly environment.
• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.

Benefits

• Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits.
• Paid holidays, vacation, sick and personal days per the NCS Pearson policies.
• 401(k) Retirement Plan with employer match.
• Employee Stock Purchase Plan (bi-annual enrollment).
• Tuition Reimbursement.
• Company-paid life insurance and business travel insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED