Test Administrator

Pearson • Hamilton, ON

1d • Onsite

About The Position

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs. They provide a full suite of services from test development to data management and deliver exams through a comprehensive network of test centers in over 180 countries. Pearson VUE is hiring for a Temporary Part-time Test Administrator to join their team in Hamilton, ON, Canada. This is a temporary position that will conclude at the end of September 2026. The Test Administrator is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.

Requirements

• A high school diploma or equivalent is required.
• Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction.
• Must be flexible in work hours and days
• Ability to complete all tasks in a timely and efficient manner, and handle a reasonable amount of stress
• Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email
• Ability to operate a computer, fax, and telephone
• Ability to lift to 20 lbs on occasion.
• Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room.
• Must have the ability to sit for long periods of time.
• Must be able to bend, stoop & lift from a stooped position.
• Must be able to work in a quiet, focused environment and hear spoken words in soft voices
• Ability to see names clearly on id cards and the computer screen.
• Must be able to see small details at a distance.

Nice To Haves

• One year plus of customer service experience preferred
• Bachelor's degree or equivalent business experience preferred

Responsibilities

• Performs on-time site opening and closing procedures
• Understands all testing procedures
• Checks in examinees, verifies identification, and explains the exam process
• Monitors examinees while testing
• Maintains a secure testing environment
• Communicates with internal technical support to investigate and fix technical issues
• Strictly adheres to company policies using careful judgment
• Responsible for maintaining a professional and clean testing center with light housekeeping duties
• Arrive on time for all scheduled shifts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED