TES Admin Support Assistant - Auburn Airport

Auburn UniversityAuburn, AL
Onsite

About The Position

The Auburn University Airport is seeking a TES Admin Support Assistant to provide customer service to pilots and passengers. This role involves greeting visitors, managing phone calls, processing payments, opening and closing the terminal, and coordinating fuel orders. The position also includes administrative tasks such as preparing documents, operating office equipment, maintaining inventory, processing forms, managing records, and performing financial calculations.

Requirements

  • High School Diploma or equivalent.
  • Must be able to provide exceptional customer service skills.
  • Ability to multitask and be able to work under certain stressful environments.
  • Ability to communicate with fellow employees.
  • Willing to work some holidays, weekends, and game days.

Responsibilities

  • Greeting pilots and passengers that enter the airport terminal.
  • Answering and directing phone calls.
  • Processing and invoicing of credit card information.
  • Daily opening and closing of the airport terminal.
  • Receiving fuel orders and communicating with other departments to fulfill those orders.
  • Communicating on airport radios to pilots and fellow employees.
  • Acts as office receptionist: receives and routes telephone calls and visitors; provides and gathers information.
  • Prepares documents, reports, newsletters and manuscripts, and may compose correspondence.
  • Operates standard office equipment such as personal computers, copiers, scanners, fax machines, etc.
  • Maintains inventory and orders office supplies, materials and equipment.
  • Processes and prepares forms such as work orders, purchase orders and personnel documents.
  • Creates and maintains records, files, documents, and images in the data system.
  • Calculates, posts, and verifies standard financial statements, reports and vouchers.
  • May perform other office support duties such as payroll processing, document processing.
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