Dell Territory Sales Representative

2020 Companies•Union, NJ

3d•Hybrid

About The Position

2020 Companies is hiring a full-time Brand Representative, representing our client, Dell. The Brand Representative (BA) will primarily be responsible for building relationships and brand awareness inside retail stores, on behalf of Dell. The ideal candidate is a “people-person” who can cultivate relationships and build excitement about the Dell brand and products. The position requires excellent communication skills and the ability to create thoughtful and positive interactions with both store associates and prospective customers alike. The Brand Representative will leverage relationships to aid in selling, training, and merchandising Dell products throughout the specified market. All product training will be provided, we just need you to bring your personality and positive energy. A typical work schedule is Tuesday - Saturday, with flexibility to create a positive work/life balance and meet business needs. Responsibilities include refreshing product displays quarterly, building partnerships with store stakeholders, educating retail associates on Dell offerings, and ensuring Dell’s retail brand standards are maintained. The role involves traveling within an assigned territory to visit retailers, generating brand excitement, and potentially participating in merchandising throughout the nation. The job description also emphasizes driving brand market share through direct and indirect sales activities, developing partnerships with retail store management, scheduling and facilitating sales and product training, setting and maintaining retail displays, and educating customers while making product recommendations. The role requires meeting or exceeding personal sales productivity goals and key metrics, accurately documenting and reporting sales, collecting customer feedback, and gathering intelligence on competitor pricing and promotions.

Requirements

High school diploma or GED equivalent required.
6+ months previous retail selling experience in consumer electronics or other technical/wireless products preferred.
6+ months of successful training experience, preferably within direct marketing/retail environments.
Excellent verbal and written communication, presentation, and interpersonal skills.
Ability to stage a consultative selling process that overcomes objections and connects with customer needs.
Strong analytical skills and customer service orientation.
Strong multi-tasking skills, time management and attention to detail.
Ability to perform independently in an unstructured work environment.
Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage.

Nice To Haves

Prior knowledge of technology is helpful, but not a requirement.

Responsibilities

Building relationships and brand awareness inside retail stores, on behalf of Dell.
Cultivating relationships and building excitement about the Dell brand and products.
Creating thoughtful and positive interactions with both store associates and prospective customers.
Leveraging relationships to aid in selling, training, and merchandising Dell products.
Refreshing product displays quarterly.
Building partnerships and trust with key stakeholders inside of stores, including shoppers and retail associates.
Leveraging relationship building to educate retail associates on latest Dell offerings.
Ensuring Dell’s retail brand standards are maintained by regularly inspecting all Dell branded displays and marketing.
Traveling within assigned territory to physically visit various retailers, generating brand excitement from managers and retail associates.
Enhance the Dell brand experience for shoppers.
Demonstrate and promote Dell products at retailers in the assigned market.
Be the in-store resource to answer questions, discuss product features and provide hands-on demonstrations.
Conduct experience events to engage Retail Sales Associates and customers.
Confirm display devices are clean, functional, and available for customers to use.
Ensure Dell’s retail brand standards are maintained by inspecting branded displays and marketing materials.
Conduct survey of in-store branded fixtures and displays and record findings.
Partner with store leaders on solutions for pricing or merchandising issues.
Execute resets, including placement or removal of devices and marketing material.
Provide insight into marketplace trends of territory retailers.
Collect consumer insights weekly.
Gather intelligence from stores which are exceeding sales performance.
Provide data on competitor pricing, incentives, promotions, and customer preference or sentiment.
Drive brand market share through daily direct and indirect sales activities engaging directly with customers and retail channel partners.
Develop partnership with retail store management to foster sales driving activities with associates.
Schedule and facilitate sales and product training with front line store associates and managers.
Ensure current products are displayed, functional, and clean.
Set Retail Display Resets and Refreshes as needed within assigned Markets.
Opportunity to travel for Merchandising throughout the nation.
Drive sales productivity through high quality sales interactions with customers.
Build and maintain industry vertical affiliate distribution relationships.
Effectively assess and communicate on-site needs such as marketing material and promotional collateral, etc.
Educate customers while making product recommendations.
Meet or exceed personal sales productivity goals and key metrics on a monthly and quarterly basis.
Accurately document and report sales, schedules, activities and best practices.
Collect customer feedback and provide sales/marketing channel insight and recommendations.
Set and maintain brand merchandising in retail locations and ensure all brand standards are followed.