Dell Territory Sales Representative

2020 Companies•Cleveland, OH

11d•Onsite

About The Position

The Brand Representative (BA) will primarily be responsible for building relationships and brand awareness inside retail stores, on behalf of Dell. The ideal candidate is a “people-person” who can cultivate relationships and build excitement about the Dell brand and products. The position requires excellent communication skills and the ability to create thoughtful and positive interactions with both store associates and prospective customers alike. The Brand Representative will leverage relationships to aid in selling, training, and merchandising Dell products throughout the specified market. All product training will be provided, we just need you to bring your personality and positive energy. The Brand Representative will drive brand market share through daily direct and indirect sales activities engaging directly with customers and retail channel partners. They will develop partnerships with retail store management to foster sales driving activities with associates, and schedule and facilitate sales and product training with front line store associates and managers. The role involves ensuring current products are displayed, functional, and clean, and executing Retail Display Resets and Refreshes as needed within assigned Markets. There is an opportunity to travel for Merchandising throughout the nation. The representative will drive sales productivity through high-quality sales interactions with customers, build and maintain industry vertical affiliate distribution relationships, and effectively assess and communicate on-site needs such as marketing material and promotional collateral. They will educate customers while making product recommendations, meet or exceed personal sales productivity goals and key metrics on a monthly and quarterly basis, and accurately document and report sales, schedules, activities and best practices. The role also includes collecting customer feedback and providing sales/marketing channel insight and recommendations, and setting and maintaining brand merchandising in retail locations while ensuring all brand standards are followed.

Requirements

High school diploma or GED equivalent required.
6+ months previous retail selling experience in consumer electronics or other technical/wireless products preferred.
6+ months of successful training experience, preferably within direct marketing/retail environments.
Excellent verbal and written communication, presentation, and interpersonal skills.
Ability to stage a consultative selling process that overcomes objections and connects with customer needs.
Strong analytical skills and customer service orientation.
Strong multi-tasking skills, time management and attention to detail.
Ability to perform independently in an unstructured work environment.
Travel within 70 miles of Ideal Market Zip Code with occasional travel to other Markets.
Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage.

Nice To Haves

Prior knowledge of technology is helpful, but not a requirement.

Responsibilities

Building relationships and brand awareness inside retail stores, on behalf of Dell.
Cultivating relationships and building excitement about the Dell brand and products.
Creating thoughtful and positive interactions with both store associates and prospective customers.
Leveraging relationships to aid in selling, training, and merchandising Dell products.
Building partnerships and trust with key stakeholders inside of stores, including shoppers and retail associates.
Leveraging relationship building to educate retail associates on latest Dell offerings.
Ensuring Dell’s retail brand standards are maintained by regularly inspecting all Dell branded displays and marketing.
Traveling within assigned territory to physically visit various retailers, generating brand excitement from managers and retail associates.
Enhancing the Dell brand experience for shoppers.
Demonstrating and promoting Dell products at retailers in the assigned market.
Being the in-store resource to answer questions, discuss product features and provide hands-on demonstrations.
Conducting experience events to engage Retail Sales Associates and customers.
Confirming display devices are clean, functional, and available for customers to use.
Inspecting branded displays and marketing materials.
Conducting surveys of in-store branded fixtures and displays and recording findings.
Partnering with store leaders on solutions for pricing or merchandising issues.
Executing resets, including placement or removal of devices and marketing material.
Providing insight into marketplace trends of territory retailers.
Collecting consumer insights weekly.
Gathering intelligence from stores which are exceeding sales performance.
Providing data on competitor pricing, incentives, promotions, and customer preference or sentiment.
Driving brand market share through daily direct and indirect sales activities engaging directly with customers and retail channel partners.
Developing partnerships with retail store management to foster sales driving activities with associates.
Scheduling and facilitating sales and product training with front line store associates and managers.
Ensuring current products are displayed, functional, and clean.
Setting Retail Display Resets and Refreshes as needed within assigned Markets.
Driving sales productivity through high quality sales interactions with customers.
Building and maintaining industry vertical affiliate distribution relationships.
Effectively assessing and communicating on-site needs such as marketing material and promotional collateral, etc.
Educating customers while making product recommendations.
Meeting or exceeding personal sales productivity goals and key metrics on a monthly and quarterly basis.
Accurately documenting and reporting sales, schedules, activities and best practices.
Collecting customer feedback and providing sales/marketing channel insight and recommendations.
Setting and maintaining brand merchandising in retail locations and ensuring all brand standards are followed.