TERRITORY SALES MANAGER

AirReps•Anchorage, AK

25d•Hybrid

About The Position

The Territory Sales Manager is responsible for planning, organizing, maintaining, developing, and growing a volume-driven and profitable base of target and core dealers. This role ensures that each member of the dealer base is aware of the features and benefits of COD products and services. The position involves managing customer relationships, driving sales, supporting marketing initiatives, and collaborating with internal teams to achieve branch sales goals.

Requirements

Proficient sales ability with the ability to build and action a robust sales plan
Excellent communication and presentation skills; both verbal and written
Proficient computer skills required including Microsoft Office and internal systems like customer data tracking and expense reporting, etc.
Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan
Strong organizational and multi-tasking and time management skills
Ability to focus and high level of attention to detail
Ability to read and interpret construction documents and drawings/plans
Knowledge of HVAC, Refrigeration and food service products, services, customers and market trends
Demonstrates discernment and sound judgment
Self-motivated with the ability to work autonomously with minimal supervision
Minimum 5 years of sales experience preferably within the HVAC industry
High School Diploma or GED equivalent
Must have access to a vehicle suitable for customer visits and professional representation of the company.

Nice To Haves

College degree preferred

Responsibilities

Provides excellent customer service by treating all customers fairly and honestly.
Follows up on all commitments to customers in a timely manner.
Makes regularly scheduled sales calls to all assigned customers.
Maintains an updated call schedule and follows it.
Keeps customers informed of product features and benefits, new products, bulletins, etc.
Resolves all customer issues with sales orders, quotes, returned products, product warranty, credit, etc. by the end of the following business day.
Develops and maintains a sales plan for each account.
Recommends products to meet customer needs.
Responds to all selling opportunities.
Informs customers of new products Thermal Supply offers.
Informs customers of sales specials and marketing promotions.
Assists in new product identification and introduction including recommendations on inventory stocking and training.
Gathers “field intelligence” and provides this information to Branch and Sales Manager.
Actively participates in monthly sales performance reviews with Sales Manager.
Actively recruit new customers.
Informs customers of scheduled training classes and dealer meetings and gets a high percentage of customers to attend.
Attends training sessions with dealers.
Partner with vendor representatives to increase total sales.
Works with customers sales team to increase sales to the final consumer.
Deliver and review monthly sales reports with business owner/general manager/sales manager.
Attends factory training and dealer recruitment trips when required.
Supports Credit Manager in dealing with customer credit and collections issues.
Attends company and factory product training sessions and continually seeks product knowledge improvement.
Works with FSR on customer equipment training and product issues.
Performs all functions necessary to implement marketing and sales programs and meets all deadlines.
Collaborate with Refrigeration department, Foodservice department and Equipment Manager to achieve sales goals and gain new customers.
Works to reach branch sales goals as part of the branch team.
Advise Branch managers of customer requirement changes, such as delivery or inventory demands.
Ensures work is aligned with the Regional’s expectations, goals, and vision.
Accountable for implementation of policies, processes, and procedures for short-term results.