Territory Sales Manager

Fresenius Medical Care • Silver Spring, MD

45d • $69,000 - $139,617 • Onsite

About The Position

In this individual contributor role, you will manage and grow the territory within 50 miles of our Silver Springs, MD surgery center. The call points will be Dialysis Clinics and Nephrologists. The ideal candidate will have a referral-based healthcare sales background or durable medical device sales. Base + quarterly bonus.

Requirements

• 5 - 8 years' related experience; or an equivalent combination of education and experience
• Excellent communication skills - written and oral, strategic planning skills - strong work ethic - - with ability to communicate to all levels of personnel
• Excellent customer service, organizational, interpersonal skills and professional appearance required.
• Detail oriented
• Good computer skills required with sound knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes.
• Must be able to drive to various sites.

Nice To Haves

• Advanced Degree desirable or an equivalent combination of education and experience
• referral-based healthcare sales background or durable medical device sales

Responsibilities

• Provides sales and relationship support to an assigned Azura territory identifying and developing new accounts for Fresenius Vascular Care services to generate revenue.
• Develops and maintains a close relationship with current user accounts/customers, and researches the local physician market to identify potential candidates/customers for Azura services making the necessary sales calls to recruit and educate these potential customers to grow the number of patient procedures performed at the Azura ambulatory centers.
• Develops and maintains an in-depth knowledge of the vascular care business and services programs provided by Azura as well as the competitors in the local market and utilizes this to collect and analyze local market data to create and execute an effective strategic sales account plan.
• Contacts the prospective clients/accounts via onsite visits utilizing sales techniques and presentations to inform them of the range of services provided by Azura.
• Review of the strategic sales account plan on a quarterly basis to ensure alignment with business goals and objectives.
• Maintains an excellent understanding and knowledge of the local market to monitor and quickly react to changes which may impact the company and the patient services provided.
• Provides regular updates and communication regarding program status, customer service issues, and barriers and obstacles related to and affecting referrals for Azura services to the applicable management level as appropriate.
• Provides presentations to all current and potential customers particularly physicians, and participates in local community programs utilizing the standard marketing materials to ensure a consistent and accurate message.
• Acts as the customer relations contact and liaison between the dialysis clinics, specialty clinics and physician practices and the Azura Center.
• Ensures high post-sales satisfaction facilitating long-term relationships and high potential for repeat business through regular visits and frequent communication with physicians, clinics and hospitals referring patients for Azura services.
• Addresses any concerns they may have regarding all phases of the process - following up to ensure that any and all issues have been resolved to their satisfaction.
• Collaborates and strategizes with the Azura operations, marketing and physicians to identify and develop potential Azura referral sources, meeting on a regular basis to reconcile and discuss strategies to approach identified opportunities.
• Assists and collaborates with marketing department to develop and implement effective marketing campaigns identifying the successful initiatives, constantly updating and improving strategies to ensure achievement of goals.
• Maintains current approved marketing and promotional materials for use in sales presentations.
• Collects current market information regarding services pricing, existing services offerings and new services to monitor competition.
• Maintains detailed documentation regarding daily activities and initiatives for weekly review with manager.
• Participates in professional development opportunities to ensure development of skills and industry and field knowledge, utilizing the acquired expertise and knowledge to accomplish goals and objectives for position.
• Maintains and updates customer relationship management (CRM) tool for account records and activity reporting as directed by management.
• Checks and responds to e-mails within implemented timeframe.
• Assist with various projects as assigned by a direct supervisor.
• Other duties as assigned.

Benefits

• Medical, dental, prescription, vision
• paid maternity & paternity leave
• 401K w/ match
• PTO
• tuition assistance
• life insurance
• Long Term and Short Term disability
• Flexible Spending for Healthcare, Dependent Care & Commuter Expenses
• potential for performance-based bonuses depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level