About The Position

The Territory Sales Manager is responsible for achieving sales objectives and growing sales volume for Hoya Vision Care products in an assigned territory while delivering an exceptional customer experience. They are also ultimately responsible for adding new Eye Care Professional (ECP) accounts, growing our existing ECP’s business and their customer’s loyalty through the delivery of Hoya Vision Care’s branded products, marketing strategies, service excellence and technical superiority. Qualified Candidates will be able to demonstrate their ability to execute strategy, account prospecting and new business acquisition for the territory in which they apply. Candidates must reside in the Territory to be considered for this role. This is a remote position located in CT RI and Part of NY. Ideal Candidate will reside in CT RI and Part of NY.

Requirements

  • Bachelor’s degree preferred.
  • Demonstrated sales results with 1 to 3 years sales experience.
  • Optical knowledge and experience are valuable for understanding the complexities of vision care.
  • Computer and presentation skills (Microsoft Suite).
  • Must have a valid driver’s license, valid auto insurance coverage, and access to a vehicle.
  • Capable of regularly operating a vehicle for an extended period to travel the territory up to 90% of the time.
  • Capable of driving for an extended period under a variety of conditions and spending extended periods sitting in the vehicle.
  • Must have an acceptable Motor Vehicle Record (MVR) per Hoya’s MVR policy as driving is an essential job function.
  • Candidates must live in the territory.
  • Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different customers.
  • Initiates Compelling Sales Conversations - Adds value through Perspective, confirms customer understanding, researches and plans for sales interactions through focusing on outcomes, leverages pre-call prep, proposes mutually valuable agenda, provides context for conversations.
  • Customer Focused - Accurately identifies and understands the key buying influences pertaining to an opportunity, assesses buyer’s feelings about the proposed solution, assesses buyer's sense of urgency and readiness, identifies all buyers and their level of influence, leverages a strategic coach to support the partner relationship, seeks to understand each buyer's desired business results and concerns, builds strong customer relationships and delivers customer solutions.
  • Understands Buying Influencer Needs - Assesses channel relationship needs and expectations, determines the root of buyer needs, seeks buyer need priorities, seeks to understand buyer needs, uncovers buyer’s goals.
  • Ensures Accountability - Holds self and others accountable to meet commitments.
  • Sales Data Management - Works at a basic level to collect, analyze, and interpret sales data from various sources to understand customer behavior, identify sales trends and opportunities, measure sales performance against targets, and inform data-driven sales strategies. Focuses on Revenue Forecasting, Sales Channel Performance, Sales Conversion Rates, Sales Pipeline Analysis.
  • Work Scheduling and Allocation – Organizes own work schedule each day in alignment with changing priorities through effective time management.

Nice To Haves

  • Ideal Candidate will reside in CT RI and Part of NY.

Responsibilities

  • Achieve sales objectives and grow sales volume for Hoya Vision Care products in an assigned territory.
  • Deliver an exceptional customer experience.
  • Add new Eye Care Professional (ECP) accounts.
  • Grow existing ECP’s business and their customer’s loyalty.
  • Deliver Hoya Vision Care’s branded products, marketing strategies, service excellence and technical superiority.
  • Execute strategy, account prospecting and new business acquisition for the territory.
  • Leverage Business Acumen to consistently meet or exceed established sales targets and territory performance through account prospecting, new business acquisition, and execution of metrics including managing monthly budget.
  • Establish customer relationships through a consultative sales approach and develop a trusted advisor relationship with the ECP to enable growth of their branded product sales and their overall business.
  • Utilize corporate tools and applications to effectively plan territory strategies, document key actions, monitor progress and achieve sales objectives.
  • Collaborate closely with Lab Partners, Customer Service, Marketing, Revenue Management and other internal departments to ensure successful customer relations and achievement of sales objectives.
  • Exhibit a growth-oriented mindset by actively seeking and applying feedback via ongoing communication with their District Sales Manager, demonstrating openness to coaching and a commitment to continuous improvement.
  • Manage territory sales budget with emphasis on sales volume and strategic initiatives while effectively managing expenses.
  • Open new opportunities through account prospecting and creating new business acquisitions via cold calls and effective analysis.
  • Utilize tools including Sales Force and Power BI to effectively plan and carry out territory activities to drive sales.
  • Develop and manage the customer pipeline to project future sales volume in collaboration with Business partners.
  • Vary professional selling approach based on segmentation, audience and ECPs’ business needs.
  • Develop detailed business plans customized for the customer including the business plan with clear and measurable goals.
  • Analyze performance outcomes, adjust business plans accordingly, and develop strategic initiatives for all accounts; collaborate with the District Sales Manager to review and refine plans on a quarterly basis.
  • Maximize Customer loyalty through monitoring marketplace trends, competitor activities, customer demographics and needs to identify opportunities and bring value to customers.
  • Train existing and prospective accounts on Hoya Vision Care’s premium branded products and promotions through ongoing communication and touchpoints.
  • Help the ECP improve their Customer’s experience through evaluation, observation and identification of customer touch points.
  • Routinely provide updates regarding products, pricing, timely customer feedback and HOYA Business Reviews.

Benefits

  • Flexible work schedules
  • Occasional out-of-the-area and overnight travel are expected
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