Territory Sales Manager

FFB Bank•Riverside, CA

14h

About The Position

The Territory Sales Manager sells merchant services products to prospective and existing FFB Bank customers, prospects assigned markets, and partners with bank personnel to generate and respond to merchant services referrals. The role serves as a merchant services subject matter expert and supports existing clients through servicing, troubleshooting, and issue resolution. It also develops deposit, loan, and merchant relationships; manages client portfolios; leads sales from prospecting through funding; and works toward sales, revenue, margin, fee, and cross-sell goals. The position collaborates with internal partners, participates in market and community activities, monitors market and regulatory developments, and maintains CRM and sales records. It requires travel of up to 75%, including visits to clients and events, and can be performed in an office or home office environment. The Territory Sales Manager is expected to follow bank policies and applicable laws and regulations, protect confidentiality and data privacy, complete required compliance training, and carry out role-specific AML/CFT responsibilities. The role also supports an inclusive workplace, represents the Bank ethically, and embodies its TRAC values: Teamwork, Relationship, Authenticity, and Commitment. Compensation includes an $85,000 annual salary, with the opportunity to earn performance-based incentives through an incentive plan.

Requirements

Minimum 3–5 years of related experience in banking, financial services, or a relevant industry.
Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
Ability to cross-sell and confidently explain products and services.
Knowledge of commercial banking products and services and a strong understanding of federal compliance regulations.
Ability to take initiative and effect change through consensus building, negotiation, and conflict resolution.
Effective oral, written, and interpersonal communication skills, including the ability to interpret documents and procedures, write reports and correspondence, and communicate clearly with customers, vendors, and employees.
Strong organizational and time-management abilities, with attention to detail.
Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams.
Commitment to continuous learning and professional development.
Ability to maintain authenticity and integrity in professional interactions.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Ability to work independently with minimal supervision and as part of a team.
Ability to adapt to changing priorities and procedures.
Current driver’s license and a vehicle with appropriate insurance coverage if required for assigned duties.
Willingness to take on special projects and other duties as assigned.
Ability to perform the role’s physical activities, including sitting, walking, reaching, writing, typing, speaking, lifting moderate weights, and operating office equipment; reasonable accommodation may be made for individuals with disabilities.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business, Finance, or a related field.

Responsibilities

Generate leads through outbound calls, emails, networking, and in-person meetings.
Build and maintain relationships with prospective and existing clients.
Use CRM systems and bank-approved reporting tools to track interactions, customer records, pipeline activity, and sales activities.
Develop deposit, loan, and merchant relationships in assigned markets through prospecting, networking, referrals, and Centers of Influence.
Manage client relationships by identifying financial needs and delivering tailored banking solutions.
Lead the sales lifecycle, including prospecting, solution design, proposal development, negotiation, closing, and funding.
Prepare proposals and responses to RFPs that address client challenges and position the Bank’s solutions.
Gather and analyze business and financial information for underwriting, pricing, and approval of proposed solutions.
Achieve or exceed sales volume, revenue, margin, fee, and cross-sell goals.
Develop and execute an annual business plan with leadership.
Participate in business development, community engagement, and professional networking activities.
Monitor market trends, competitive offerings, and regulatory requirements.
Collaborate with internal partners to position Bank products and deliver a seamless client experience.
Expand client relationships through cross-selling and identifying additional banking opportunities.
Mentor and support junior Relationship Managers at more senior levels by sharing best practices, sales strategies, and market insights.
Embody the Bank’s TRAC values and critical behaviors in daily interactions and decision-making.
Complete administrative duties promptly, including required Bank Compliance Training.
Respond professionally and promptly to internal and external inquiries.
Represent the Bank ethically and participate in community involvement.
Support EEO policies and foster a respectful, inclusive workplace.
Follow Bank policies, procedures, and processes, applicable laws and regulations, confidentiality and data privacy requirements, and role-specific AML/CFT responsibilities.
Travel up to 75% for client visits, sales presentations, industry conferences, corporate events, and training sessions.
Perform other duties and special projects as assigned.