Territory Sales Manager: Puerto Rico

Scientific Safety Alliance
$140,000 - $160,000Remote

About The Position

At Scientific Safety Alliance (SSA), we sell services that companies need to operate. We support pharmaceutical manufacturing, healthcare, biotech, medical device, aerospace, semiconductor, research, and advanced manufacturing environments where compliance is mandatory. This is a true hunter role focused on driving new revenue across the Puerto Rico market. You will be responsible for building pipeline, winning new customers, and creating expansion opportunities across existing SSA relationships in the region. SSA already has a strong presence in Puerto Rico, including access to a small group of major customer relationships generating more than $8 million in annual revenue. Your job is not to manage that book passively. Your job is to use that regional credibility to find new opportunities, expand into additional service lines, and build a larger Puerto Rico sales engine. Many customers know SSA for one specific service, but may not realize we can support other required compliance needs such as cleanroom certification, biological safety cabinet certification, fume hood testing, viable sampling, compressed air testing, laboratory equipment calibration, and TAB-related services. You’ll grow the territory through: New business development across pharmaceutical, biotech, medical device, healthcare, and advanced manufacturing accounts Cross-sell and upsell opportunities through existing SSA customer relationships in Puerto Rico Targeted outreach to high-value facilities with cleanrooms, controlled environments, laboratories, or regulated manufacturing needs Consistent prospecting, follow-up, account mapping, and deal execution Close coordination with operations, technicians, scheduling, and leadership to qualify and close opportunities We operate in a fragmented market with limited scaled competition and inconsistent service quality from incumbents. Customers value responsiveness, documentation, scheduling reliability, and trusted compliance support. There is real opportunity for a strong hunter to win new business and expand SSA’s presence across Puerto Rico. You do not need industry experience to succeed here. We will teach you the services and the market. What matters is that you can create pipeline, run a disciplined sales process, build trust quickly, and close business in a technical, compliance-driven environment.

Requirements

  • 3-7 years of B2B sales experience, preferably in a hunter, territory, regional sales, or technical services role
  • Proven ability to generate pipeline and close new business
  • Strong prospecting habits and comfort creating opportunities without heavy marketing or enablement support
  • Ability to sell into technical, operational, quality, compliance, facilities, or manufacturing stakeholders
  • Strong commercial judgment and ability to prioritize accounts based on fit, urgency, revenue potential, and likelihood to close
  • Comfort selling technical or compliance-related services, even if you are not the technical expert
  • Ability to operate in a lean environment with incomplete data and limited sales enablement
  • Strong follow-through, organization, and CRM discipline; HubSpot experience preferred
  • Puerto Rico market familiarity preferred; bilingual English and Spanish communication skills required
  • Not an order taker. We need someone who can create momentum, build pipeline, and close business

Nice To Haves

  • No industry experience required. We’ll train you.

Responsibilities

  • Own New Sales Growth in Puerto Rico
  • Build and execute a territory plan for Puerto Rico
  • Identify, prospect, qualify, and close new customers across the region
  • Develop pipeline through outbound prospecting, referrals, customer introductions, industry research, and regional market knowledge
  • Own your number and drive opportunities from first conversation through close
  • Create Expansion Through Existing Relationships
  • Use SSA’s existing regional relationships to uncover new departments, sites, service lines, and stakeholders
  • Identify customers using SSA for one service who may need support across additional service lines
  • Position SSA’s broader capabilities in a way that is relevant to the customer, not generic or overly salesy
  • Turn warm access into real pipeline and closed expansion revenue
  • Sell Core Compliance Services
  • Sell cleanroom certification, biological safety cabinet certification, fume hood testing, viable sampling, compressed air testing, laboratory equipment calibration, TAB-related services, and related compliance support
  • Understand enough technical context to ask strong discovery questions and guide the customer without pretending to be the technical expert
  • Position SSA’s services as required for compliance, audit readiness, and operational continuity
  • Engage the Right Buyers
  • Build trust with Facilities, Quality, Compliance, Engineering, Operations, EHS, Pharmacy, and site leadership stakeholders
  • Navigate multi-stakeholder sales cycles across technical, operational, and commercial buyers
  • Develop relationships beyond a single contact to create durable account access
  • Coordinate Internally
  • Partner with operations, technicians, scheduling, service leaders, and other internal teams to move customer needs forward
  • Translate customer opportunities into clear internal action items
  • Use internal resources effectively without becoming dependent on a large sales support machine
  • Run a Disciplined Sales Process
  • Maintain clean CRM notes, contacts, next steps, pipeline stages, opportunity details, and forecast updates in HubSpot
  • Follow up consistently and create urgency around real customer needs
  • Track progress against new business, expansion, and cross-sell goals
  • Operate with autonomy, urgency, and accountability in a lean commercial environment

Benefits

  • Equity ownership in SSA; every employee has a stake in the company
  • 401(k) match
  • 100% paid Medical, Dental, and Vision insurance
  • Life insurance
  • Generous paid time off
  • Parental leave
  • Professional growth opportunities
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