Territory Sales Manager - Vancouver & Lower Mainland

Foothills Creamery Ltd • West Kelowna, BC

16h • Hybrid

About The Position

The role of the Territory Sales Manager (TSM) is to provide consistent, valuable, and energetic sales representation for Foothills Creamery customers within a prescribed geographic territory. The TSM will plan, organize, communicate and manage the sales activity (listings, promotions, in-store demos, point of sale material, display bunkers, returns, etc.) for applicable outlets to ensure product sales volumes are meeting required targets. This individual will maintain excellent business relations with customers to identify and meet the needs of Foothills Creamery and the customer to achieve common objectives.

Requirements

• Minimum 5 years of experience in Consumer Packaged Goods industry
• Ability for frequent travel (75-90%) primarily in a vehicle throughout the Lower Mainland with occasional overnight stays
• Familiarity with Retail, Food Service, Industrial, and Distributor customer operations
• Proficiency in Microsoft Office – advanced knowledge in Excel
• Understanding of online ordering systems
• Ability to work autonomously without regular supervision
• Proficient in the English language (spoken and written)
• Ability in basic mathematical calculations along the lines of profit margins and sales analysis will be required
• Engaging level of enthusiasm
• Positive team management
• Show ability and willingness to change as needed and gain commitment from others to make appropriate and positive change
• Exceptional interpersonal and communication skills
• Analytical capability to identify issues, determine solutions, and execute solutions
• Professionalism at a level in which integrity and ethics are consistently upheld

Nice To Haves

• Bachelor’s Degree in Business is preferred
• Retail food store operations familiarity is preferred
• Familiarity with ERP systems – knowledge of SAGE and Power BI is an asset

Responsibilities

• Negotiate the necessary promotional support including bunkers, special sections, signage, for each of their accounts
• Identify and coordinate participation in all account openings and applicable account changes or set up, when necessary (i.e. relines for each of the retail accounts within the territory)
• Present sales, market results and analysis to account personnel and propose an adjustment to current business to address the opportunity if necessary (i.e. shelf sets, listing mix, etc.)
• Maximize space allocated to Foothills Creamery products through corporate space agreements or by negotiating incremental space
• Ensure that promotions and category price structures are being properly applied
• Provide regular reporting of competitive activities, new product, and new listings. Share this information with the entire sales force
• Make presentations to key personnel for new products, line extensions, new shelf positioning, thematic programs, suggested retail pricing, and all regular promotions
• Work internally to ensure accounts are receiving an adequate amount of stock with few shortages and revise forecasts to reflect the impact of listings and promotions on shipment to the account warehouses or DSD suppliers
• Carry on regular dialogue with our internal resources to ensure we are executing to common policy in the territory
• Maintain a regular call cycle as established in coordination with the District Sales Manager, both in person and via phone and email
• Planning call cycles and territory coverage must include consideration for safe travel, secure work environments and harassment free customer interaction
• Provide periodic audits of pricing, shelf space, all listings, and other information (as requested) for each account
• Know the category and the main players – things like the competition’s promotions, new products, strengths, and weaknesses and even the market share and sales performance of each of the main players key products
• Manage the product returns (full or partial) paid to each outlet in keeping with the policies set forth by Foothills Creamery.
• Manage the capital assets of the company which reside in retail stores across their territory (mobile coolers, special banners, display materials).
• Collaborate with internal departments (Customer Service, Marketing, Production, Warehouses, Transportation, & Accounting) to ensure a positive customer experience
• Build and maintain strong relationships with major accounts of Foothills Creamery and negotiate agreements when required
• Regularly visit customers to ensure promotions and category price structures are properly applied and communicate results to management and appropriate individuals
• Analyze promotion results and gauge the impact on future business development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level