Territory Sales and Service Representative

Ecolab Inc.•Knoxville, TN

10d•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative to join their team in the Knoxville, TN market. This role involves managing a territory, servicing laundry and dish machines, dispensing equipment and systems, and selling new solutions to customers to help achieve a cleaner, safer, and healthier environment. The position is field-based and requires travel to customer sites within an assigned territory. Training will involve a combination of digital learning, classroom instruction, live demonstrations, and on-the-job training, including a 2-week period at Ecolab Corporate Headquarters in Eagan, Minnesota.

Requirements

High School Diploma or equivalent
2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience
Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays
Position requires a current and valid Driver’s License with no restrictions
No Immigration Sponsorship available for this position

Nice To Haves

Associate’s degree or other advanced training or certifications
Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in industries related to food service, laundry, housekeeping, hospitality and/or pool and spa

Responsibilities

Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers
Communicate the total value to the customer to meet their needs and grow sales within existing customer accounts
Use problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems
Provide emergency service to existing customers via phone or in person, as needed
Assist in the installation of equipment and solutions
Demonstrate safe equipment use, ensuring customers' operations are fully functional
Manage equipment, parts, and inventory to control costs