Territory Production Underwriter - Middle Market Specialty Care P&C Insurance (Human Services, Nonprofit)

Nationwide•New York, VT

14d•$112,000 - $168,000•Remote

About The Position

Nationwide is hiring a remote production underwriter to market, manage, and underwrite Commercial Lines Middle Market accounts in the Human Services and Nonprofit industry segment. The territory covers New England (Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, and Vermont), with the possibility of including one or two states in another region based on business needs and the assigned book of business. The selected candidate may live anywhere in the Eastern Time Zone and must regularly travel to agency partners throughout the territory, with at least 25 agency visits per year expected. Heavy travel, including extended stays, may be required. The role combines underwriting, sales, and relationship management. The Territory Manager owns and manages the territory, develops and implements agency business plans, and drives profitable premium growth, new sales, shelf space, and customer retention. The position works closely with agencies, brokers, producers, and internal business partners to develop business solutions and expand Nationwide’s commercial presence. The internal title is Territory Manager, Specialty Care Business Development. The role reports to a Director or Associate Vice President. Most incumbents work remotely. A valid driver’s license and safe driving record are required. This is an exempt position and is not eligible for overtime. The position does not qualify for employer-sponsored work authorization, and Nationwide does not participate in the STEM OPT Extension program.

Requirements

Multi-line commercial insurance underwriting experience, including underwriting authority.
Human Services and Nonprofit industry-specific experience.
Strong business development skills with a production and agency management orientation.
Detailed working knowledge of commercial underwriting, pricing, and coverage for middle market business.
Knowledge of company sales and underwriting standards and practices, commercial products and programs, and state statutes and regulations.
Excellent interpersonal and sales skills, and the ability to build and maintain cooperative, mutually rewarding internal and external partnerships.
Ability to work independently with underwriting authority and within company underwriting standards.
Demonstrated decision-making ability in day-to-day operations, including evaluating and recommending solutions involving customer service, work processing, underwriting selection and rating, and compliance.
Strong drive for results.
Valid driver’s license and safe driving record.
Ability to regularly travel to agency partners in the assigned territory; at least 25 agency visits per year are expected.
The position does not qualify for employer-sponsored work authorization; Nationwide does not participate in the STEM OPT Extension program.

Nice To Haves

At least five years of experience handling Human Services and Nonprofit accounts.
Strong Casualty underwriting skills, including General Liability, Professional Liability, and Abuse & Molestation.
Seven years of progressively more responsible underwriting and sales experience in commercial business.
Expertise in markets consistent with Nationwide’s underwriting preferences and product portfolio.
Bachelor’s degree or equivalent experience.
Relevant professional designation, such as CPCU or CIC.
Residence in the Mid-Atlantic or Northeast regions is preferred.

Responsibilities

Monitor market conditions and the competitive landscape; research risks, environments, and other factors to pursue accounts.
Analyze underwriting quality, risk volume, agency books of business, profit and growth results, regional performance, and trends; recommend and implement corrective plans.
Meet production, profitability, and service objectives by quoting, pricing, and underwriting new and renewal policies and endorsements, primarily for complex or service-sensitive accounts.
Monitor risk selection and pricing across agency books and individual accounts; evaluate agency relationships, inspection reports, and exceptions, and make decisions within underwriting authority and company guidelines.
Manage underwriting workflow, file quality, and efficiency using company tools and systems; coordinate complex work with others to meet service-level agreements and support agency business plans.
Develop and execute agency business plans with performance actions, accountabilities, and checkpoints; improve territory objectives, profit, and pipeline management.
Identify opportunities across lines of business, refer opportunities to appropriate business leaders, coordinate Middle Market Underwriting Team efforts, identify prospects, and recommend new agency appointments.
Market Nationwide products and services; help agencies manage pipelines, develop producers, and pursue targeted industries and preferred markets.
Assess accounts and develop business propositions; consult with agents and internal partners on appetite, acceptability, terms, conditions, pricing, sales techniques, risk management, coverage, retention, and profitability.
Share industry trends and market intelligence with agencies and leadership; communicate product, technology, and company objective updates; collaborate with team members and leaders.
Visit agencies to develop new accounts, service existing accounts, review performance, and strengthen relationships with agencies, producers, and key groups.
Lead appropriate customer service levels and ensure customer service requests are handled properly.
Ensure agencies and the territory have appropriate tools, training, and support; identify training needs and participate in product and program orientation meetings as an underwriting subject matter authority.
Manage a significant workload and provide backup as needed; monitor business plan results, review business in process and lost business, and lead assigned-agent agency reviews.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date
Nine paid holidays
Eight hours of Lifetime paid time off
Eight hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire