Territory Office Manager - Jacksonville, FL

Unum • Jacksonville, FL

1d • Onsite

About The Position

The Territory Office Manager plays a critical role in the management of the Territory Office. Expertise is required to effectively interact with customers, sales representatives and other Territory Core Team members. This role is a key member of the Territory Core Team and a valued partner to the Territory Sales Manager (TSM). The Territory Office Manager is responsible for managing the daily operation of the Territory Office and providing direct support to the TSM by adeptly leveraging office systems and procedures. In addition, the Territory Office Manager has Territory-wide responsibilities for providing budget management and formulating existing account management data. Unum Group is a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years. Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services. Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland.

Requirements

• Associates Degree or higher with three or more years of experience as an Office Manager or Administrator is preferred
• Computer skills and proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and other software systems to support office various office operations/communications
• Excellent time management skills and ability to work independently and prioritize work
• Strong organizational skills
• Ability to effectively manage multiple tasks and projects
• Excellent written and oral communication skills
• Demonstrates attention to detail
• Strong problem-solving skills
• Strong customer service orientation
• Demonstrates discretion in handling confidential matters

Responsibilities

• Prioritizes and manages all aspects for the Territory Office, including: maintenance, administration, mailing, shipping, supply and equipment management
• Creates and manages the weekly territory schedule
• Determines the technological and equipment needs of the Territory Office and collaborates with Enterprise partners to fulfill those needs
• Schedules and participates in conference calls with key business partners
• Drives the planning and implementation of Territory Launch Day events
• Ensure security, integrity and confidentiality of data and marketing materials housed in the Territory Office
• Collaborates with territory, regional and Home Office business partners to ensure that business is conducted in a smooth and efficient manner
• Partner with other Core Team members to support territory recruiting and prospecting goals.
• Partner with TSM to create territory communication strategy and drive the execution of that strategy, including the creation/preparation of a territory newsletter
• Partner with the TSM on the territory’s account management process using internal reporting
• Organize and coordinate territory meetings and events, including: communications, logistics, budget and vendor management
• Coordinate and attend conference calls with key business partners
• Draft and distribute territory-wide leadership communications in partnership with the TSM
• Generate and distribute sales reports
• Create slides and business presentations for delivery by Core Team members
• Interpret customer inquiries and provide appropriate guidance
• Partner with the TSM to manage the TSM’s calendar and schedule
• Share weekly sales reports, prospecting activities and recruiting information
• Prepare and distribute information for performance management review sessions
• Schedule and manage TSM business travel and submit expense reports
• Create proposals for TSM as needed
• May perform other duties as assigned

Benefits

• Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments
• healthcare benefits (health, vision, dental)
• insurance benefits (short & long-term disability)
• performance-based incentive plans
• paid time off
• 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree