Territory Night Manager

City Wide Facility Solutions • Interlachen, FL

16d • Onsite

About The Position

The Territory Night Manager is responsible for overseeing the quality of cleaning services across various buildings, ensuring adherence to City Wide standards. This role involves managing in-house employees and independent contractors, conducting quality checks, replenishing supplies, and ensuring compliance with company policies. The position also requires budget management, supporting new initiatives and events, and conducting regular meetings and audits for the Night Manager team. Additionally, the Territory Night Manager plays a key role in recruitment, onboarding, and training of new hires, particularly Night Managers.

Requirements

• 3-5 years prior management experience
• OSHA certified
• Professionalism
• Having a sense of urgency
• Task completion on assigned projects or job functions

Nice To Haves

• AA degree, preferred
• Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet

Responsibilities

• Conducts quality checks on all buildings on a rotating basis to ensure cleaning is up to City Wide standards
• Communicates policies and procedures to in-house employees and Independent Contractors (IC)
• Trains on proper cleaning techniques to in-house employees
• Replenishes supplies to facilities, as needed
• Ensure Night Managers adhere to the Client Complaint Policy (physically verify, when possible)
• Partner with FSMs to ensure Night Managers execute the route out
• Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
• Maintain a location key box
• Know how to work load a building
• Support New Starts and ASM Global large events
• Audit company vehicle
• Manage in-house floor/floater team
• Remain current with online training
• Maintain Divisional Night Manager budget
• Visit STAR accounts per Star Account Policy
• Cover open Night Manager shifts (to include absences, PTO, etc.)
• Conducts weekly Night Manager meetings
• Support the recruitment, interviewing, onboarding in house new hires to include Night Managers; Facilitate Night Manager onboarding plan
• Complete Night Manager audits
• Conduct Night Manager field rides
• Review timesheets and process payroll

Benefits

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Travel reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree