Territory Manager - Mass Pike

Global Partners LP•Ashfield, MA

11d•$77,400 - $116,200•Remote

About The Position

The Territory Manager is responsible for the supervision and management of their respective territory's general managers and the ongoing day-to-day c-store operations; as well as maximizing store profits, ensuring a high level of customer service, store appearance and environmental compliance. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

Progressively responsible retail experience.
Progressive experience managing multi-unit retail, restaurant, or service organizations (3+ years)
Exceptional leadership, interpersonal, and problem-solving skills
Proficient in Microsoft Office Suite products; Microsoft Word, Excel and PowerPoint
Ability to work a flexible schedule to meet the needs of the business
Ability to travel weekly up to 95%
Results-oriented with a focus on talent development and management, operational excellence and customer satisfaction.
People leader capable of sourcing, onboarding, developing, managing the performance of and resolve conflict among all direct reports across multiple units.
Strategic thinker with the ability to translate vision into actionable plans.
Flexibility to adapt to a fast-paced, dynamic retail environment.
Exceptional time management, prioritization, problem-solving and decision-making skills.
The ability to interpret and deliver on initiatives, maximize sales, control expenses, and improve overall profitability
Excellent communication, organizational, and interpersonal skills across varied demographic teams and markets.

Nice To Haves

Bachelor's Degree BA or BS preferred

Responsibilities

Oversee operation of C-store sites
Recruit, hire, train, motivate, coaching and following the progressive discipline model for store managers using appropriate documentation. (i.e. new hire packets, reference checks, communication forms etc.)
Review competitive price surveys on a daily basis
Ensure all locations keep accurate fuel inventory records (red book), and report any excessive variations
Implement and execute all company promotional initiatives
Maintain image standards set forth and image surveys
Review and follow through on all environment, maintenance issues and unusual occurrences
Ensure monthly promotions are on site, displayed and advertised
Perform monthly maintenance inspections on each location
Vendor relations, contract negotiations and promotions
Act a liaison between all departments and store personnel as needed
Work with store managers to ensure proper inventory and cash controls are in check
Handle escalated customer complaints when necessary
Review store profit and loss reports for accuracy and monitor expenses
Ownership and accountability for each locations’ performance, behavior, and presence
Attend training seminars and vendor conventions as needed
Assist in covering other territories as needed