Territory Manager Longview/Tyler

Johnstone Supply LLC•Grand Prairie, TX

7d•Onsite

About The Position

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Requirements

At least 2 years of direct sales experience is required.
A High School Diploma or General Education Diploma (GED) is required.
Must maintain a valid driver’s license.
Must maintain a professional personal appearance.
Knowledge of HVACR wholesale distribution, customer business operations, and profitability factors.
Understanding of internal company operations, programs, and differentiators.
Ability to develop customer expansion strategies and sales forecasts.
Skill in identifying high-value opportunities and uncovering business potential.
Skill in diagnosing problems and linking solutions to customer needs.
Strong listening, questioning, and two-way communication skills.
Ability to present programs professionally.
Ability to influence, negotiate, and drive customer decision-making.
Skill in adapting to different personalities and diplomatically addressing issues.
Ability to prioritize tasks and manage time effectively.
Skill in executing and implementing sales programs.
Ability to coordinate with stakeholders.
Experience using tracking systems to manage follow-ups and action items.
Proficiency in CRM software, Excel, Word, PowerPoint, Outlook.
Ability to use data tracking, presentation, and Point-of-sale software.

Nice To Haves

Basic mechanical aptitude (helpful).

Responsibilities

Researches and categorizes customers based on revenue potential, creditworthiness, and business needs.
Develops and updates territory plans, sales forecasts, and goals.
Initiates and maintains relationships with key decision-makers, regularly engaging customers to understand needs, provide insights, and adjust programs accordingly.
Acts as a trusted advisor.
Identifies customer needs, presents tailored product and service solutions, articulates value, and guides customers through the buying process to close deals.
Shares customer insights with branch teams, ensures internal support for customer needs, and follows up on leads or issues uncovered by the team.
Serves as the primary contact for addressing customer issues and ensuring satisfaction.
Inputs customer interactions into CRM, analyzes sales and buying behaviors, monitors industry trends, and maintains product knowledge through ongoing training.
Represents the company at industry events, trade shows, and customer-requested functions.

Benefits

Competitive wage
Medical coverage
Dental coverage
Vision coverage
Options for supplemental care
Competitive Paid Time Off (PTO)
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Paid Parental Bonding Time
Employer subsidized medical, dental, and vision plans
Employer paid life insurance
Employer paid short-term disability
Voluntary long-term disability insurance
Voluntary accident insurance
Voluntary critical illness insurance
Voluntary hospital indemnity insurance
24/7 Access to virtual care/telehealth options
Health Savings Account (HSA) with employer contribution
Flexible spending accounts (FSA)
Wellbeing program with opportunity to earn reduced medical costs
Employee Assistance Program (EAP) for you, and your family
Tuition reimbursement
Employee referral bonus program
Employee service milestone recognition program