York)

You Are Accountable•Lancaster, PA

38d•$60,000 - $75,000•Onsite

About The Position

Accountable is a virtual support system for substance use recovery and sobriety, offering certified peer recovery coaches, daily breathalyzer monitoring, remote drug testing, and recovery groups. The company was founded by individuals in recovery and has supported over 10,000 members, with expanding payer coverage. This role is crucial for connecting with clinicians, discharge planners, and community partners to ensure they are aware of and trust Accountable's services, leading to referrals.

Requirements

Reside in the territory.
Hold a valid driver's license.
Have reliable transportation.
2+ years of outside sales, community outreach, admissions, or business development experience.
Ability to speak the language of the treatment world (detox, residential, PHP, IOP, outpatient, MAT, sober living) and understand where recovery support fits.
Understanding of how care is paid for and accessed (private pay, commercial insurance, Medicare) to answer cost questions.
Experience with cold outreach, list building, and turning cold contacts into relationships.
Proven track record of meeting sales numbers.
Ability to credibly communicate with both clinical directors and parents.
Disciplined about CRM usage with same-day logging.

Nice To Haves

Existing relationships with treatment providers or clinicians in the Harrisburg/Lancaster/York market.
Personal or family recovery experience.

Responsibilities

Build and work a territory plan covering the market's referral sources.
Be in the field 4–5 days a week, conducting 15–20 meetings weekly once ramped.
Sell consultatively, understanding referrer needs before pitching and being willing to state when Accountable is not the right fit.
Call on treatment providers including residential programs, detoxes, PHP/IOPs, sober livings, and their associated staff (discharge planners, case managers, alumni coordinators).
Call on clinical providers such as therapists, addiction medicine and psychiatry practices, primary care, and hospital social workers.
Call on community partners including drug courts, interventionists, DUI and family law attorneys, EAPs, and recovery community organizations.
Run in-services and lunch-and-learns, and attend relevant coalition meetings, recovery events, and conferences.
Activate new accounts and maintain existing ones, aiming for at least quarterly referrals from every active account.
Close the loop with every referrer by logging activity in the CRM the same day.
Work within Accountable's compliance standards in all referral relationships.