Territory Manager
About The Position
Manages an assigned account base, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical sales and service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business for the District within an assigned Territory where appropriate, but that is not their primary assignment or job responsibility. Candidates must live in the vicinity of Regina, SK. This role focuses on the installation, maintenance, and repair of chemical dispensing systems and leased equipment at customer locations, ensuring the highest standards of service delivery. The Territory Manager is tasked with ensuring customer satisfaction by consistently delivering Solenis’s value proposition and meeting or exceeding service level agreements (SLAs) for key applications, including laundry, kitchen, and housekeeping services. A key aspect of the role involves building and nurturing strong, long-term relationships with customers, acting as a trusted partner in ensuring their operational needs are met. This position leverages modern systems for communication, reporting, and auditing purposes, ensuring accurate tracking of service activities. The ideal candidate is customer-focused, self-motivated, and able to manage a variety of tasks independently while meeting critical service deadlines.
Requirements
- High school diploma or equivalent required
- Mechanical/technical aptitude
- Customer service mentality
- Some sales experience is a plus
- Willingness to travel
- Team-focused outlook
Responsibilities
- Drive new sales from existing customers
- Gain new customers in line with regional strategy and sector growth plans
- Provide preventative maintenance, emergency service and install support as needed within territory
- Develop DSRs at assigned WareWash/Laundry distributors
- Manage territory expense budget
- Deliver financial performance for sales territory
- Engage and train key customer teams within territory
- Assist sectors on national program rollouts
- Launch new products and promotions to assigned end user accounts
- Customer retention and satisfaction
- Compliance for product and promotional launches
Benefits
- Comprehensive benefits package
- Retirement plan
- Paid time off
- Learning and development opportunities
- Company vehicle
- health, dental, vision
- defined contribution pension plan
- medical, dental and vision insurance
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
