About The Position

At Cencora, team members are united in their responsibility to create healthier futures, improving the lives of people and animals everywhere. This role supports Cencora's veterinary and livestock production solutions, marketed through its MWI Animal Health business, a leading global brand offering animal health services. The Territory Manager is responsible for generating sales of products and equipment to both existing veterinarians and new customers within an assigned sales territory. This involves planning and making sales calls, and selecting products and programs that motivate customers to buy. Cencora is a leading global pharmaceutical solutions company committed to improving lives by connecting manufacturers, providers, and patients to ensure access to therapies worldwide. It is a purpose-driven organization focused on creating unparalleled access and impact at the center of health.

Requirements

  • A bachelor’s degree
  • One to three years of outside sales experience, preferably in animal health
  • Excellent interpersonal, presentation, and organizational skills
  • A proven ability to sell
  • A valid drivers’ license
  • Good driving record
  • Speaks effectively in individual or group situations (e.g., meetings, presentations, interviews) including appropriate nonverbal communications; able to recognize and present information to others; recognizes different methods for communicating the same information and selects the best method; strives for positive high impact delivery.
  • Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.
  • Understands the company’s objectives; knows the structure of the organization; works effectively within the organization to achieve results; works continuously to make linkages and build networks within the organization.
  • Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.
  • Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively.
  • Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
  • Keeps informed of technological advances affecting the industry; recognizes/identifies appropriate and effective technological applications for use by the company; applies internal technology to effective advantage.
  • Communicates in an open, straight forward, honest and respectful style; checks for message clarity; understands the effect the communication style has on others, including nonverbal communications; plans for and adapts to the wide variety of communication preferences and needs of others.

Responsibilities

  • Call on target, current and prospective customers in order to generate sales, improve market share, and increase income for MWI.
  • Utilize the computer as a sales aid and be competent in the use of MWI e-mail, MWI promotions in Outlook, and the MWI Territory Manager website.
  • Seek to understand the needs of the veterinarian and clinic and, in turn, select products and services to satisfy those needs.
  • Establish appropriate relationships with veterinarians and clinics.
  • Review and utilize sales analysis and top supplier reports in pre and post call planning.
  • Prepare and maintain a written call cycle consistent with territory changes.
  • Share information with ISR and Regional Manager. Call cycle information includes account number, name, location, and day of the week.
  • Stay current on the full line of products and services offered by MWI.
  • Demonstrate competency in MWI sales programs, promotions and products.
  • Establish account profiles for customers within territory.
  • Be responsive to communication from customers, MWI team members, and manufacturer representatives.
  • Detail and/or demonstrate new products and promotions for customers.
  • Ensure reporting is submitted timely.
  • Meet sales goals and budget numbers by territory and manufacturer.
  • Act as a resource to the customer in business matters dealing with such issues as inventory management, equipment and products.
  • Act as point person for customers on nearly all dealings with the company; work with MWI inside personnel to ensure customer issues are resolved.
  • Maintain vehicle in a professional manner.
  • Work closely with key vendors and Product Specialists.
  • Maintain adequate support material and detail aids in automobile.
  • Comply with other requests from MWI Regional Managers and leadership.
  • Participate in conference calls and meetings as requested.

Benefits

  • compensation
  • benefits
  • resources that enable a highly inclusive culture
  • support our team members’ ability to live with purpose every day
  • medical care
  • dental care
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families (which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave)
  • variety of training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities
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