Territory Manager - HVAC

Lennox InternationalSpokane, WA
Onsite

About The Position

This territory manager develops new prospects and interacts with existing customers to increase sales of products and services. The role involves selecting appropriate products based on customer needs and regulations, negotiating prices and terms, and ensuring high post-sales satisfaction by fostering long-term customer relationships. The manager is responsible for setting account and territory plans on annual, quarterly, and monthly bases, focusing on local market accounts and prospects, and potentially managing a limited number of key accounts. Additionally, the role includes coaching and mentoring less experienced sales representatives.

Requirements

  • Requires a bachelor's degree or an equivalent combination of education and experience.
  • Requires at least 3 years of related experience.
  • Requires strong abilities in building relationships, listening, persuading, negotiating, and managing time.
  • Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Effective at written and verbal communication.
  • Requires intermediate industry and product knowledge.
  • Must be able to use Microsoft Office and Customer Relationship Management software.

Nice To Haves

  • HVAC industry experience preferred.

Responsibilities

  • Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
  • Negotiate prices, terms of sale and service agreements.
  • Ensures high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
  • Sets account and territory plans on an annual, quarterly and monthly basis.
  • Generally focuses on local market accounts and prospects, and may be responsible for a limited number key or named accounts.
  • Coach and mentor less experienced sales representatives as needed.

Benefits

  • tuition reimbursement
  • medical, dental, and vision insurance
  • prescription drug coverage
  • 401(k) retirement plan
  • short-term disability insurance
  • 8 weeks paid birthing leave
  • 2 weeks paid bonding leave
  • life and long-term disability insurance
  • 12 days paid time off
  • 2 paid well-being days
  • 1 paid volunteer day
  • 12 paid holidays
  • 3 floating holidays
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