Territory Lead, Channel Retail

Apple • Regina, SK

13d • CA$57,000 - CA$76,100 • Onsite

About The Position

The Territory Lead, Channel Retail role at Apple is responsible for achieving extraordinary business results and enhancing Apple brand awareness through delivering an exceptional customer experience and advocacy across a defined territory. This role involves collaborating with store teams and regional leadership, spending quality time inspiring multiple teams with a forward-thinking style and a passion for technology. The Territory Lead will leverage deep market understanding, demographics, and consumer behavior to conduct product demonstrations, foster customer connections, and provide insights to leadership. This position requires an effective leader who is passionate about Apple, builds strong relationships, and influences partners to drive sales opportunities and elevate the customer experience. The work schedule is based on business needs and requires 40 hours per week, including evenings and weekends. Reliable personal transportation is necessary.

Requirements

• Typically requires a minimum of 3 years of related experience
• Passion for Apple, technology, and the customer experience
• Curiosity for continuous learning and eagerness to share knowledge with others, including peers and cross-functional teams
• Outstanding customer focus
• Excellent communication and presentation skills
• Ability to educate, inspire, and influence others to foster innovation
• Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners using situational adaptability
• Ability to navigate ambiguity, approach problems flexibly, and propose creative solutions
• Bachelor’s degree or equivalent experience preferred

Nice To Haves

• High level of integrity, trust, accountability, and discretion
• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment
• Effective time management including ability to multi-task, organize, and prioritize tasks
• Ambition for driving sales results and recommending Apple solutions is desirable
• Background in direct sales or solution-based selling is a plus

Responsibilities

• Influence store and regional leadership across multiple points of sale in a defined territory to build plans, achieve partner sales targets, and grow business.
• Collaborate and train reseller teams on Apple products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates.
• Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio.
• Meet customers and promote the Apple ecosystem by communicating product benefits and value proposition through demonstrations and consultations, individually or in groups.
• Ensure Apple’s outstanding dedication to merchandising and brand standards are upheld throughout the territory, including maintaining Apple fixtures, product exposures, and merchandising elements.
• Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
• Enrich the customer experience by approaching problems with creativity, curiosity, and new ideas.
• Leverage interpersonal savvy to grow relationships, persuade others, and influence across all levels within the partner organization.
• Coach, support, and inspire teammates to demonstrate Apple’s values and embrace a culture of innovation and continuous improvement.

Benefits

• Apple's full-time benefits program starting day 1
• Eligible for an annual bonus and stock based upon performance, Apple’s overall performance and start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree