Territory Business Manager- Boston

NeoGenomics Laboratories

5d•Hybrid

About The Position

NeoGenomics has an opening for an Territory Business Manager who is located in the greater Boston area and wants to continue to learn in order to allow our company to grow. This position will work all of Boston, VT, and ME territory. As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Requirements

Bachelor’s degree in life sciences or business-related field required (MBA preferred)
5+ year’s direct sales experience in a clinical and/or laboratory market environment preferred
Strong closing skills.
Prior attendance at formal sales training courses a plus
Strong interpersonal and influencing skills at all levels of the organization
Demonstrated record of achievement in a prior sales position preferred
Proven oral, written, telephone and presentation skills
Knowledge of clinical and/or laboratory market environment and products
Ability to learn and retain product specific information and utilize to position the features and benefits to customers
Ability to work under deadline pressure and extra hours if needed on assignments
Proficient with MS Office programs
Strong organizational skills and attention to detail
Ability to work independently and in a team environment
Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
Valid driver’s license for state of residence required
Ability to travel as required by role (up to 75% of the time). Some overnight travel may be required.

Nice To Haves

MBA preferred
5+ year’s direct sales experience in a clinical and/or laboratory market environment preferred
Prior attendance at formal sales training courses a plus
Demonstrated record of achievement in a prior sales position preferred

Responsibilities

Achieves annual sales goals through efficient management and satisfaction of customer needs within assigned territory.
Primary account owner of Tier A, B, C accounts.
Engage with KAMs to target and support Tier A accounts.
Owns the entire sales process for assigned accounts.
Works with OSS and CSS to increase account value.
Develops and maintains relationships with key decision makers in accounts.
Identifies and pursues new business opportunities within existing accounts.
Collaborates with marketing and product teams to develop strategies for account growth.
Stays up-to-date on industry trends and competitive landscape.
Ensures customer satisfaction and retention through proactive communication and problem-solving.
Responsible for consultative sales and promotion of the Company’s products within assigned territory:
Develops and maintains territory coverage plan with Regional Manager
Provides routine service to key assigned accounts
Properly presents key products as directed
Communicates regularly with all members of assigned territory team
Responsible for market development activities:
Focuses on development and maintenance of key accounts with their KAM
Performs product in-service training to ensure customer satisfaction as needed
Products frequent market feedback on products, competition and market conditions to the Regional Manager and Marketing Manager
Develops and maintains territory specific information relative to competitors and distributors in the market
Develops, maintains and delivers accurate information on lost business
Generates ideas that contribute to the territory, business unit, company mission and growth.
Ensure all activities and opportunities are entered and tracked in SFDC to allow increased visibility.
Maintain detailed records in SalesForce.com to provide account updates and support ongoing review of the customer master file
Leads and facilitates problem solving within team and across cross-functional areas.
Recognizes and rapidly responds to changes in internal/external environment; stimulates change and champions new initiatives
Develops annual business plan and updates regularly; prioritizes and manages time effectively; maintains appropriate contact with all accounts; develops and executes account specific strategies; utilizes resources effectively
Identifies and builds relationships with customers at all levels within each organization; leverages contacts to achieve business objectives, when appropriate; establishes consistently positive rapport
Achieves goals for product sales; maintains consistent momentum in sales cycle; self-disciplined and self-directed; overcomes obstacles; maintains high work ethic; creates sales opportunity
Identifies personal and professional development objectives and plans to achieve them
Understands internal information technology systems and how the interface with clients
Participates in sales meetings, seminars, industry conferences, and tradeshows and manages event coordination
May provide results to an inquiring client in accordance with department SOPs.
Timely and accurate fulfillment of Sales Administration duties such as expense Reporting within guidelines outlined in the company’s Travel & Entertainment Policy
Adheres to all company policies and procedures protecting the privacy of patients and the confidentiality of their information in compliance with HIPAA and other applicable laws. Ensures the privacy and confidentiality of all communication