Territory Acct Mgr

NCR Atleos•COLORADO, VIRTUAL, CO

4d•Remote

About The Position

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. The Account Executive is responsible for profitability, growth and account penetration within the assigned territory and/or market segment. This position is responsible for identifying and targeting opportunities across existing and new prospects, partnering with other business units to expand cross-sell opportunities, and leading account planning and opportunity planning sessions. The role involves maintaining and growing file value, serving as the principal financial sales representative, and ensuring the highest level of customer service and support to NCR Atleos major accounts. It also includes demand creation for NCR Atleos Self Service, Branch Transformation, Consulting, and SaaS solutions and prospects for existing and new accounts within an assigned territory or geography, and providing subject matter expertise and support for all Solutions sales campaigns into targeted accounts. The Account Executive is responsible for customer relationships, ensuring all customer requirements are identified and met, driving volume and growth into user accounts. They act as the key interface or liaison between the customer, sales support teams, the factory, product management, and other internal resources regarding sales and services issues for current customers. The position requires strong relationship management and carries the responsibility for the customer's satisfaction with NCR Atleos. The individual will ensure that key customer accounts continue to thrive in a partnership with NCR Atleos and is responsible for any prospect opportunity within their assigned account base to advance business opportunities for new solutions as identified by the region. This includes scheduling and conducting regular customer meetings to discuss customer-specific issues, review performance/value, ongoing projects and rollouts, and to position new solutions, and ensure all outstanding invoices are current. The role requires continually seeking to build and enhance enduring relationships with key customer interfaces while working to achieve a thorough understanding of the customer's requirements and addressing customer issues, escalating them as necessary to the appropriate internal parties to drive them toward resolution. The Account Executive will continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter-on-quarter growth from those opportunities. They will obtain customer or industry information to assist in responding to customer's needs and requirements, capitalize on industry knowledge and customer contacts to uncover future business opportunities, and respond to competitive threats to maximize customer retention rate. Understanding the formal and informal decision-making process within each account is crucial. The role involves effectively advising and influencing customers through consultative selling techniques and creating an internal network of relationships with peers, management, and internal sales support groups to provide value-added solutions and best-in-class service for the customer. The Account Executive has primary accountability for ensuring assigned accounts are properly serviced by NCR Atleos in a manner that reflects the company's commitment to delivering high-quality products and services. They will ensure each account has an account plan that is being managed and executed effectively, track growth/decline within accounts, and manage the day-to-day operations associated with servicing a major account. Strategically designing a plan to effectively manage their territory to maximize incoming revenue and profits to meet annual quota objectives, tracking the sales process through monthly forecast submissions for assigned accounts to quantify and qualify opportunities where NCR Atleos is best positioned to win, and assisting in the development of an account plan to ensure mutual objectives of the NCR Atleos/Customer relationship are realized are key responsibilities. Building customer commitment to accelerate activity through the sales cycle is also important. The position requires the ability to describe how NCR Atleos products and services relate to the customer's current industry position, identify major competitors in the account, assess their strengths and weaknesses relative to NCR Atleos, and position NCR Atleos as a single source provider offering additional solutions and services to maximize revenue and profitable growth. Applying presentation and consultative selling skills to deliver sales presentations at senior/executive levels, incorporating a thorough understanding of industry trends and issues into sales presentations, and partnering with other business units to expand cross-sell opportunities are essential. Identifying and targeting opportunities across existing and new prospects, utilizing team members including post-sale delivery professionals, pre-sale technical professionals, and management to achieve business objectives, and relying on excellent leadership and interpersonal skills to initiate and maintain executive-level interaction and customer satisfaction are also key aspects of the role. Closing profitable NCR Atleos Solution deals incorporating hardware, software, professional services, and customer services, managing the sales portfolio with a revenue focus, and screening, categorizing, and resolving data integrity issues are also part of the responsibilities.

Requirements

Bachelor’s Degree required, financial and/or technical discipline strongly preferred
5- 8 years of related experience
Proven success in solution sales environment
Ability to articulate the value of a complex solution sale in technical terms to support our customer experience platforms
Demonstrated ability to understand sales barriers and overcome initial technology hurdles to close business
Customer-oriented approach
Strong teaming skills and demonstrated proactive leadership
Excellent written and oral communication skills
Must possess active listening skills as well as written and verbal skills
Strong communication, creative thinking and presentation skills
Demonstrated sales success in attaining quota objectives
Demonstrated success in managing account relationships
Demonstrated success developing new account opportunities

Nice To Haves

Financial industry experience a plus
Understanding of the Financial industry and Solutions, or similar applications and technology
Experience in selling software/applications a plus
Experience in selling any the following solutions is a plus: aaS Solutions, ATMs, Kiosks, Networking and Communications, Enterprise Data Warehousing, Call Centers, Internet Banking, CRM, Managed services, Branch solutions, Mobile Banking

Responsibilities

Identify and target opportunities across existing and new prospects
Partner with other business units to expand cross-sell opportunities
Lead account planning and opportunity planning sessions
Maintain and grow file value
Serve as the principal financial sales representative ensuring the highest level of customer service and support to NCR Atleos major accounts
Drive demand creation of NCR Atleos Self Service, Branch Transformation, Consulting, and SaaS solutions and prospects for existing and new accounts within an assigned territory or geography
Provide subject matter expertise and support for all Solutions sales campaigns into targeted accounts
Manage customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
Act as the key interface or liaison between the customer, sales support teams, the factory, product management and other internal resources with regard to sales and services issues for current customers
Ensure that key customer accounts continue to thrive in a partnership with NCR Atleos
Advance the business opportunity for new solutions as identified by the region
Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance/value, ongoing projects and rollouts, and to position new solutions
Ensure that all outstanding invoices are current
Continually seek to build and enhance enduring relationships with key customer interfaces
Work to achieve a thorough understanding of the customer's requirements and addressing customer issues, escalating them, as necessary, to the appropriate internal parties in order to drive them toward resolution
Continually fill the pipeline with qualified opportunities
Execute winning sales campaigns to deliver quarter on quarter growth from those opportunities
Obtain customer or industry information that assists in responding to customer's needs and requirements
Capitalize on industry knowledge and customer contacts to uncover future business opportunities
Respond to competitive threats in order to maximize customer retention rate
Understand the formal and informal decision-making process within each of the accounts
Effectively advise and influence customers through consultative selling techniques
Create an internal network of relationships with peers, management and internal sales support groups in providing value-added solutions and best in class service for the customer
Ensure assigned accounts are being properly serviced by NCR Atleos in a manner that reflects the NCR Atleos commitment to delivering high quality products and services
Ensure each account has an account plan, which is being managed and executed effectively
Track growth/decline within accounts
Manage the day-to-day operations associated with servicing a major account
Strategically design a plan to effectively manage his/her territory in order to maximize incoming revenue and profits in order to meet annual quota objectives
Track the sales process through monthly forecast submissions for assigned accounts to quantify and qualify opportunities where NCR Atleos is best positioned to win
Assist in development of an account plan to ensure mutual objectives of the NCR Atleos/Customer relationship are realized
Build customer commitment in order to accelerate activity through the sales cycle
Describe how NCR Atleos products and services relate to the customer's current industry position
Identify major competitors in the account and assess the competitor's products/services, and compare their strengths and weaknesses relative to NCR Atleos
Position NCR Atleos as a single source provider offering additional solutions and services to maximize NCR Atleos revenue and profitable growth
Apply presentation and consultative selling skills to deliver sales presentation at senior/executive levels
Incorporate thorough understanding of industry trends and issues into sales presentations
Utilize team members including post-sale delivery professionals, pre-sale technical professionals, and management to achieve business objectives
Initiate and maintain executive-level interaction and customer satisfaction
Close profitable NCR Atleos Solution deals incorporating hardware, software, professional services, and customer services
Manage sales portfolio with a revenue focus
Screen, categorize and resolve data integrity issues