Territory Account Manager

Melton Truck Lines•Tulsa, OK

20d

About The Position

Territory Account Manager Summary: This position is within our fast paced Operations department, working closely with contracted customers to secure loads and plan them on our trucks to maximize productivity and profitability. You might be a great fit if: You enjoy a challenging and fast-paced environment You're organized and not intimidated by (sometimes lengthy) to-do lists You have attention to detail, you're motivated by helping people and making their lives better, You can manage and prioritize multiple initiatives at once while still meeting deadlines, You deal positively with obstacles and failures in pursuit of challenging goals, You're a highly motivated, self-starter and consider yourself a life-long learner

Requirements

High school diploma and 2 years fast paced customer service experience.
Must be able to communicate clearly and respectfully under pressure
stay focused on solutions when problems arise
high attention to detail
ability to prioritize work in a fast paced work environment.

Nice To Haves

Logistics or planning experience preferred.
Familiar with Word, Excel and AS400 (preferred, not required)

Responsibilities

Solicit freight from contracted customers
Coordinate with our Inside Sales and iTech groups to secure loads
Enter loads into AS400 system, timely and correctly
Schedule pickup appointments with customers to ensure most efficient transit
Create and maintain customer, shipper and consignee profiles
Maintain daily communication with Inside Sales and Regional Sales Reps of truck/load balances
Load all available trucks in your territory with minimum downtime
Coordinate loads to get drivers home for scheduled time-off
Coordinate closely with bordering territory managers to ensure all trucks are loaded and all customer freight is covered each day
Provide accurate load instructions and directions to customer shipping locations for our drivers