Territory Account Director, Hospitals (OR, Portland)

Charlie Health•Portland, OR

1d•Hybrid

About The Position

Charlie Health is a rapidly growing startup in the healthcare industry dedicated to connecting young people with life-saving mental health treatment. The Outreach team is crucial to the business, and this role involves growing relationships with clinical partners to provide resources to at-risk teens and young adults. The position requires being a champion for Charlie Health, ensuring access to programs for patients, parents, and providers. This role offers significant responsibility, collaboration with ambitious colleagues, and opportunities for career growth, along with competitive benefits. The company emphasizes leading with purpose and finding a calling in one's career.

Requirements

Must be located in Portland, OR
3+ years experience selling into healthcare with a track record of success
Experience pitching and working with hospitals and/or larger health systems
Work authorized in the United States and native-equivalent proficiency in English
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
Demonstrated project management experience, successfully owning and driving tasks from initiation to completion
Ability to energize, communicate, and build rapport at all levels within an organization, especially with senior leadership
Ability to travel locally (within ~2 hour driving distance) for meetings with potential referral partners
Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment with a collaborative mindset
Comfort with video conferencing, scheduling, and CRM technologies
Prior experience with Salesforce and other sales enablement tools preferred

Responsibilities

Own, manage, and expand relationships with hospitals and major health systems to continue to drive growth
Identify trends in local hospitals and health systems and synthesize findings into strategic opportunities
Design strategies to better support and engage referral partners across higher level of care channels
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
Fill potential gaps and monitor inbound referrals and communicate with relevant parties to provide visibility into the referral to admission process
Maintain constant dialogue with referral sources when clients are referred to keep them updated throughout the referral process
Attend and lead various educational meetings, marketing presentations, and networking events in a remote capacity
Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals