Terminal Technology Specialist

Global Partners LP•Ashfield, MA

1d•Onsite

About The Position

We are hiring for a Terminal Technology Specialist. This role is responsible for performing or monitoring activities and projects related to the operation, integration, implementation, upgrade, and/or changes to Global's Terminal Automation Systems. This position is field-based and will involve travel. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

3+ years of experience with Windows administration experience.
3+ years of related experience required, including terminal, engineering or other fuel related applications.

Nice To Haves

Bachelor's Degree in Computer Science, Engineering or other related discipline preferred.
Experience in the following is preferred: Terminal Automation Systems (DTN Guardian 3, Toptech TMS 5 and 6), database management systems (Oracle 12 and 19, MySQL, Microsoft SQL, Linux), client server technologies and browser-based applications.
Ability to travel up to 25% domestically.

Responsibilities

Monitor or perform various activities and correction including setup, maintenance, balancing, transaction transmission, and support for Global's Terminal Automation Applications.
Assist in monitoring, perform and document processes and system internal audits.
Work with and communicate to IT peers, IT management, Operations staff, and Operations management as needed.
Maintain professional and technical knowledge by attending professional workshops, reviewing professional publications and establishing personal networks.
Provide technical knowledge to co-workers for problem solving.
Understand and disseminate training plans for terminal automation systems throughout the company.
Understand and be able to use test backup procedures, including disaster recovery plan.
Assist in modifications to existing Terminal Automation Systems and implement across all terminals.
Integrate new terminal data into existing system(s).
Work with Operational Support Team for large integrations or changes.
Act as resource for various projects related to terminal automation and billing systems.
Provide appropriate support to field users by resolving terminal system issues or redirecting to appropriate team member, resource, or vendor.
Act as liaison between Global and support vendors.
Provide on-call support as needed.
Support other areas/special projects as needed.