Terminal Operations Manager (Drayage / Port Logistics)

Cargomatic•Dayton, NJ

8d•$110,000 - $135,000

About The Position

Cargomatic is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal. This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market. We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.

Requirements

Proven experience managing terminal, port, drayage, or intermodal operations
Strong leadership and team development skills
Excellent communication and problem-solving abilities
Knowledge of transportation regulations, port procedures, and safety standards
Experience with TMS/WMS systems
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
Experience with P&L ownership or operational budgeting

Responsibilities

Accountable for safe operations that meet regulatory requirements
Maintain and grow capacity to meet market demand
Oversee all daily terminal and drayage operations
Control costs across drivers, terminals, and chassis while maximizing revenue
Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
Optimize processes to reduce dwell time and improve service performance
Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
Foster a culture of accountability, collaboration, and continuous improvement
Manage staffing levels, scheduling, and performance
Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
Build and maintain relationships with customers, port authorities, carriers, and internal teams
Establish and track key performance indicators
Analyze operational data to identify trends and improvement opportunities
Provide reporting and insights to leadership
Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
Implement and enforce safety protocols
Allocate personnel and equipment efficiently
Oversee utilization and maintenance of trucks, chassis, and yard assets
Support regional expansion and market growth initiatives
Lead or assist with new customer launches and operational scaling
Identify opportunities for process and technology improvements