Terminal Operations Assistant - SISD Job Posting

Inter-Island Ferry Authority•Craig, AK
•Onsite

About The Position

The Terminal Operations Assistant supports daily passenger and vehicle operations at a ferry terminal. This position is designed for someone who enjoys working with people, can stay organized in a busy environment, and doesn't mind working both indoors and outdoors.

Requirements

  • Friendly
  • Dependable
  • Comfortable communicating with the public
  • Able to remain calm when things get busy

Nice To Haves

  • No previous transportation or customer service experience is required.

Responsibilities

  • Greeting and checking in passengers
  • Answering basic travel and schedule questions
  • Assisting with vehicle staging before loading
  • Communicating with vessel and terminal staff
  • Answering phones
  • Completing basic transactions and paperwork
  • Helping passengers who need additional assistance
  • Keeping terminal areas clean and organized
  • Following safety and security procedures
  • Helping coworkers during busy arrival and departure periods
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