Terminal Manager

Titan America•Castle Hayne, NC

4d•Onsite

About The Position

Titan Mid-Atlantic is seeking a well-rounded Terminal Manager to lead a high-volume, rail-served cement distribution facility in Castle Hayne, NC. This role is accountable for the full performance of the terminal—safety, service, cost, reliability, and people. It is neither a desk-only management role nor a purely field-based role. Success requires a leader who can move effectively between the floor and the office: driving execution in the operation while managing the administrative, financial, and compliance responsibilities that support a well-run site. The Terminal Manager leads a stand-alone operation with no co-located functional support and is expected to deliver results by independently prioritizing work and leveraging internal and external resources, including contractor support, to meet operational and business objectives.

Requirements

High school diploma or GED required
3–5 years of experience in industrial or asset‑intensive operations, such as terminal, bulk material handling, manufacturing support, rail‑served facilities, or distribution operations with responsibility for equipment, workflow, and site conditions
Progressive leadership responsibility, including experience directing work, setting expectations, addressing performance issues, or leading teams in a safety‑sensitive environment
Working knowledge of day‑to‑day operational execution, such as scheduling, dispatch or rail coordination, equipment utilization, and workflow management
General understanding of safety and regulatory requirements (OSHA, DOT, environmental or company standards), with the expectation to learn, enforce, and lead by example
Basic computer proficiency, including Microsoft Office and operational systems
Strong communication skills with employees, contractors, drivers, customers, and management
Demonstrated ability to solve problems, prioritize work, and adapt in a dynamic operating environment
Willingness to work flexible hours, including weekends or on‑call responsibilities as required by operations

Nice To Haves

Associate’s degree or coursework in business, operations, logistics, or a related field is a plus but not required
Formal supervisory experience is preferred; demonstrated readiness to assume full team leadership responsibilities will also be considered.
Prior experience in a hands‑on industrial terminal, warehouse, or transportation environment
Experience supervising hourly employees or coordinating shift‑based work
Exposure to equipment maintenance, contractor coordination, fleet operations, or yard / site management
Familiarity with cost awareness, productivity tracking, or performance metrics
Experience operating in a safety‑driven, regulated environment with strong site standards

Responsibilities

Safe, compliant, and efficient operation of a multi-shift cement terminal
Rail and truck logistics execution
Equipment reliability, maintenance execution, and overall site upkeep
Inventory control and accuracy
Operating and maintenance costs, budgeting, and financial discipline
Customer service performance and issue resolution
Team leadership, development, and workforce effectiveness
Site standards including housekeeping, environmental controls, and general facility condition
Establish and maintain a strong safety culture through visible leadership and daily engagement
Ensure compliance with OSHA, EPA, and company standards
Maintain high standards for housekeeping, grounds, and environmental controls
Lead incident response, investigations, and corrective actions
Own daily terminal operations including railcar unloading, truck loading and ticketing, material handling, and inventory flow
Coordinate rail activities including car availability, spotting, dwell, and releases
Align inbound and outbound movements with operational and customer requirements
Improve safety, flow, and reliability through disciplined execution
Own all maintenance and repair activities, including preventive maintenance, corrective work, and reliability improvement
Apply practical mechanical judgment to troubleshoot issues and guide repair decisions
Plan and oversee maintenance work using a combination of internal effort and external contractors
Ensure contractor work is properly scoped, safely executed, and cost-effective
Maintain overall site condition, infrastructure, and equipment consistent with an industrial facility
Make practical tradeoff decisions between cost, risk, and operational impact
Build and lead a capable, accountable terminal team
Manage hiring, onboarding, training, and ongoing development
Set clear expectations for performance, behavior, and safety
Provide consistent coaching and feedback to reinforce standards
Maintain a professional, fair, and disciplined work environment through consistent expectations and follow-through, in partnership with HR
Develop bench strength to support continuity and performance
Ensure accurate and timely execution of administrative processes
Maintain operating procedures, training records, and compliance documentation
Coordinate vendors, contractors, and service providers
Use systems, reporting, and documentation to maintain strong operational control and support decision-making
Manage controllable operating and maintenance costs with a cost-conscious mindset
Identify and prioritize practical improvement opportunities
Lead improvements from concept through execution and sustainment
Focus on reducing risk, improving reliability, simplifying work, and lowering total cost