Terminal Manager

TAGG Logistics/Hub Group•Bensalem Township, PA

1d•Onsite

About The Position

The Terminal Manager is responsible for leading safe operations while delivering high service/quality and overall cost performance of the terminal. This role involves interacting with all levels of company personnel to collaboratively develop opportunities to reduce freight cost. The position is responsible for leading a team of Company Drivers and/or Owner Operators as well as terminal staff in a fast-paced environment.

Requirements

Bachelor's degree or equivalent combination of education and work experience
At least 5-7 years’ experience in transportation management along with a thorough, demonstrated understanding of terminal operations
Effective verbal, written and interpersonal skills in addition to a proven track record of success
Demonstrated ability to plan, manage, direct and lead multiple tasks at once
Computer proficiency with Word, Excel, and Outlook is required

Nice To Haves

Bachelor's degree in Transportation, Logistics, Supply Chain or Business preferred
Knowledge of transportation operations and laws, federal safety regulations and maintenance requirements preferred
Knowledge of Transportation Software is a plus

Responsibilities

Manage, direct, and lead all functions within a terminal. Primary areas of accountability include: productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management
Responsible for the creation and implementation of an annual yearly business plan for the Terminal, along with Terminal strategies
Conduct monthly results reviews of all key accountability areas
Develop and deliver internal and external strategies to provide superior service to customers. Implement, analyze and monitor to ensure, service goals, expenses, budgets
Support customer relationships when required and ensure that safety, service, and quality measures are implemented, audited and monitored for corrections
Ensure that a safe working environment is provided for all employees and owner operator contractors
Enforce understanding and compliance with all Company policies and procedures, Code of Conduct, and federal and state Department of Transportation rules and regulations
Create an atmosphere of trust and teamwork that values the contributions of all employees and owner operator contractors in support of a high performance culture
Lead efforts and special project teams as needed
Lead and develop internal staff through the use of individual development plans, goal setting and monthly results reviews.They should also provide on the spot coaching when needed
Conduct semiannual performance appraisals with their office staff
Leads the terminal by demonstrating a “can do” attitude with a “will do” work ethic and a strong sense of self-initiative
Duties, responsibilities and activities may be assigned or changed from time to time