Terminal Manager

Jacobus Energy, LLC•Knoxville, TN

15d•Onsite

About The Position

The Terminal Manager is responsible for management of drivers, trucks and company resources, achieving the goals and objectives of the organization and meeting bottom line profit expectations. This position oversees daily operations of assigned terminal, routing assignments and scheduling. Under the direction of the General Manager, the Terminal Manager will be responsible for leading, managing, and directing the fleet operations for our Knoxville branch. The primary responsibilities include directing the efficient and on-time dispatching, routing delivery of product(s); ensuring fuel products are purchased at lowest cost, problem-solving customer and delivery issues; managing company drivers; and maintaining customer and vendor relationships. This position requires hands-on involvement and being in the trenches with the routing and dispatching process to ensure optimal performance.

Requirements

Requires education generally equivalent to successful completion of 4-years high school, or equivalent.
Minimum of one year of experience as a Lead Driver, Driver Trainer or Driver Supervisor.
Ability to work successfully in a fast paced environment with changing priorities is a must.
Requires time management and organizational skills.
Precise problem solving and analytical skills.
Requires strong teamwork and flexibility to accomplish goals and department deadlines.
Strong written, verbal and listening communication skills.
Requires strong leadership abilities to inspire and coach employees to accomplish deliveries. This includes abilities that correspond to leadership, such as recruiting, selecting, training, motivating employees and managing employee performance to meet customer needs and expectations while meeting profit expectations.
Requires strong customer orientation in interacting with and resolving customer related issues in a timely, professional and positive manner.
Requires valid driver’s license and the ability to drive a motor vehicle in a safe manner while carefully observing all traffic regulations.
Requires knowledge of and the ability to use standard computer software such as MS Office Suite.
Requires solid understanding of all DOT rules and regulations.
Requires ability to travel up to 10%.
Combination of high school education and work experience.
At least 1 year of experience in transportation management along with a thorough, demonstrated understanding of fleet operations.
Hazmat and tanker (endorsements within 30 days of employment).
Knowledge of transportation operations and laws, federal safety regulations and maintenance requirements preferred.
Problem solving and analytical skills.
Strong written, verbal and listening communication skills.
Strong customer orientation in interacting with and resolving customer related issues in a timely, professional, and positive manner.
Effective verbal, written and interpersonal skills in addition to a proven track record of success.
Demonstrated ability to plan, manage, direct and lead multiple tasks at once.
Computer proficiency with Word, Excel, and Outlook is required.

Nice To Haves

A Bachelor's degree in Operations, Logistics or related field is preferred.
Experience with petroleum, fueling or fueling logistics is a plus.
Class A or B CDL is preferred.
Experience with petroleum, fueling or energy related logistics preferred.
Knowledge of Transportation Software is a plus.

Responsibilities

Direct and coordinate the delivery operation in an effort to achieve optimum efficiency, best in market customer service, and effective use of equipment.
Maintain fleet and other assets to specified standards within budgeted parameters through effective coordination with the Maintenance Dept.
Achieve or exceed budgeted financial commitments on a cost per gallon basis with particular emphasis on wages and benefit costs, and vehicle and delivery costs.
Educate, organize, manage and lead branch employees to achieve company objectives.
Optimize use of equipment, facilities and personnel.
Achieve or exceed budgeted financial commitments.
Monitor and balance fuel inventories.
Establish and maintain effective vendor relationships.
Optimize efficiency in delivery operations while meeting customer requirements.
Ensure governmental compliance relative to trucks, employees and facilities.
Promote and create safety awareness, incident prevention, and a safe work environment.
Facilitate fuel purchases at lowest cost in coordination with the Supply Department. Consider both loading location and time of day.
Provide employees honest performance feedback, recognizing high achievers and re-directing sub-standard performance.
Influence others in the organization in a positive way.
Establish and monitor customer margins to meet company needs and objectives.
Ensure, promote and create safety awareness, incident prevention while creating and maintaining a safety culture environment.
Develop and execute operational, service and business strategies in support of customer retention, operational execution, and financial growth.
Establish and maintain branch policies and procedures that are in compliance with governmental regulatory agencies.
Responsible for overseeing the recruiting, hiring, performance management, goal setting, disciplining and training of all drivers and personnel of branch.
Coach, mentor, and educate lead drivers and branch personnel to achieve company/job objectives and customer service levels to meet overarching company objectives.
Monitor operations to ensure staff members comply with administrative policies and procedures, safety rules, contracts, and government regulations.
Ensure customer expectations are met and on-time delivery of products.
Develop and execute strategies ensuring achievement of financial, performance, customer, and safety metrics.

Benefits

Health insurance coverage that begins on Day 1 of employment
Dental, Vision, Disability and Life Insurance Coverage
401(K) Plan with company match
High Five Safety Rewards Incentive Program – Earn Points/Shop for Rewards
Company uniforms provided annually for all seasons
Safety gear provided plus reimbursement for boots and prescription safety glasses
24/7 Logistics Center Support
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Bonus opportunities