Tennis Pro Shop Attendant

Arcis Golf•Johns Creek, GA

2d•Onsite

About The Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. As a tennis shop attendant your primary responsibility is to deliver friendly and welcoming service to members and guests. You will also manage check-ins for courts and assist members and guests with inquiries they might have.

Requirements

Must be able to interact positively and professionally with members and guests
Exhibit good verbal skills and proper grammar
Adhere to weekly schedule as outlined by tennis director, head pro or tennis shop supervisor

Responsibilities

Ensure that members and guests check in when using the tennis facility and address all members by name
Maintain a high level of professionalism which includes wearing proper attire and name tag
Notify the tennis director or head pro of any member or guest complaints at the time they occur
Answer telephone promptly and courteously and direct calls to the appropriate area
Understand and use the tennis court reservation system and the point-of-sale system.
Charge members and guests for purchases made in the tennis shop
Perform close of business functions at the end of the day
Assist the tennis pros or director with any tasks that are requested
Ensure that the ball machine is properly stored at the end of each day
Ensure that the pro shop and tennis lounge areas are clean and organized, ie straighten and arrange displaced chairs/tables, dispose of any debris on tables or floor, turn on and off the TVs in pro shop and lounge.
Lock the tennis shop and tennis building after clocking out at the end of the day