Tennis Pro Shop Attendant

BLACKHAWK COUNTRY CLUBDanville, CA
$19 - $25Onsite

About The Position

Blackhawk Country Club is seeking a pro shop attendant to work in the Tennis Pro Shop. The ideal candidate has a good work ethic and the ability to communicate well with members and guests. It is imperative that the candidate is professional and provides excellent customer service.

Requirements

  • Ability to communicate professionally and enthusiastically with members and employees.
  • Provide excellent customer service, exceptional people skills and high level of enthusiasm and professionalism.
  • Proficiency using the following types of equipment: computer, telephone, credit card transaction verifier and computer printer, ovens, dishwasher, vacuum cleaner.
  • Ability to prepare food and drinks.
  • Must be able to perform tasks under occasional stress while maintaining a pleasant image to members and employees.
  • Must follow all meal break and overtime rules.
  • Applicants must be at least 21 years of age.
  • Must be willing to work evenings and weekends.

Responsibilities

  • Responsible for food and beverage ordering and inventory.
  • Maintains SOP for clubhouse F&B.
  • Ensures that all club members and guests receive courteous, prompt, and professional attention to all of their racquet sports needs.
  • Answers the shop telephone, assists with questions as able and prepares detailed messages for racquet sports members.
  • Responsible for booking playing times.
  • Updates sign-up sheets for court reservations.
  • Signs in members and their guests, then directs them to their courts.
  • Collects payment and makes correct change quickly with a high level of customer service.
  • Informs members about club programs and tournaments.
  • Promotes and sells Racquet Shop merchandise.
  • Rotates merchandise periodically.
  • Restocks merchandise when necessary.
  • Assists members and guests with Racquet Shop merchandise selections and purchases.
  • Prepares basic snack bar food items and beverages and serves them to members and guests.
  • Maintains Clubhouse cleanliness and keeps storage area tidy.
  • Reports any complaints, feedback, or concerns from membership to the Director of Racquet Sports or Tennis Professional.
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