Tennis Pro Shop Attendant
BLACKHAWK COUNTRY CLUB•Danville, CA
•$19 - $25•Onsite
About The Position
Blackhawk Country Club is seeking a pro shop attendant to work in the Tennis Pro Shop. The ideal candidate has a good work ethic and the ability to communicate well with members and guests. It is imperative that the candidate is professional and provides excellent customer service.
Requirements
- Ability to communicate professionally and enthusiastically with members and employees.
- Provide excellent customer service, exceptional people skills and high level of enthusiasm and professionalism.
- Proficiency using the following types of equipment: computer, telephone, credit card transaction verifier and computer printer, ovens, dishwasher, vacuum cleaner.
- Ability to prepare food and drinks.
- Must be able to perform tasks under occasional stress while maintaining a pleasant image to members and employees.
- Must follow all meal break and overtime rules.
- Applicants must be at least 21 years of age.
- Must be willing to work evenings and weekends.
Responsibilities
- Responsible for food and beverage ordering and inventory.
- Maintains SOP for clubhouse F&B.
- Ensures that all club members and guests receive courteous, prompt, and professional attention to all of their racquet sports needs.
- Answers the shop telephone, assists with questions as able and prepares detailed messages for racquet sports members.
- Responsible for booking playing times.
- Updates sign-up sheets for court reservations.
- Signs in members and their guests, then directs them to their courts.
- Collects payment and makes correct change quickly with a high level of customer service.
- Informs members about club programs and tournaments.
- Promotes and sells Racquet Shop merchandise.
- Rotates merchandise periodically.
- Restocks merchandise when necessary.
- Assists members and guests with Racquet Shop merchandise selections and purchases.
- Prepares basic snack bar food items and beverages and serves them to members and guests.
- Maintains Clubhouse cleanliness and keeps storage area tidy.
- Reports any complaints, feedback, or concerns from membership to the Director of Racquet Sports or Tennis Professional.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
