Racket Sports Instructor - Tennis Instructor

Mii amo•Sedona, AZ

14d•$0 - $20•Onsite

About The Position

The Tennis Instructor delivers tennis instruction and guest experiences for resort guests of all ages and skill levels. The role provides private, semi-private, and group lessons, clinics, junior instruction, social programming, and special events. It promotes participation and revenue while maintaining high standards of guest service. As an ambassador for Enchantment Resort, the instructor creates memorable experiences through professional instruction and personalized service. The instructor also supports guest reservations and scheduling, court operations, facility upkeep, equipment and inventory management, and resort recreation programming. The role works under the general supervision of the Games Supervisor, Activities Manager, and Director of Adventure & Activities, and may provide guidance and mentoring to attendants, seasonal staff, and junior instructors.

Requirements

High school diploma or equivalent.
Current PTR or USPTA certification, or ability to obtain certification within an approved timeframe.
At least two years of tennis teaching experience.
Strong playing ability and knowledge of modern teaching techniques.
Excellent guest service, communication, and interpersonal skills.
CPR, First Aid, and AED certification, or ability to obtain upon hire.
Ability to work flexible schedules, including weekends, holidays, and peak resort periods.

Nice To Haves

Experience teaching in a luxury resort, club, or hospitality environment.
Experience with junior tennis development programs.
Experience organizing tournaments, round robins, and special events.
Certification in pickleball instruction.
Knowledge of Forbes Travel Guide service standards.

Responsibilities

Provide private, semi-private, and group tennis instruction for adults and juniors of all skill levels.
Conduct instructional clinics, round robins, social events, and specialty programs.
Develop lesson plans tailored to guests’ goals and abilities, and provide technical, tactical, and strategic coaching.
Create an engaging learning environment that encourages player development and enjoyment.
Assist with junior tennis programming, camps, and family-oriented activities.
Promote tennis participation through guest interaction and program recommendations.
Support tournaments, exhibitions, special events, and resort recreation programming.
Stay current with teaching methods, industry trends, and professional certifications.
Deliver Forbes-level guest service and promote lessons, clinics, retail merchandise, and recreation experiences.
Assist guests with reservations, scheduling, program information, and court bookings.
Maintain knowledge of resort amenities, promotions, and seasonal programming, and build positive guest relationships.
Respond promptly and professionally to guest inquiries in person, by phone, and by email.
Inspect courts and report maintenance concerns to department leadership.
Maintain, organize, and help manage tennis equipment, teaching aids, and retail merchandise inventory.
Set up and break down courts for clinics, tournaments, special events, and group activities.
Maintain cleanliness, organization, and appearance standards in the tennis facility, pro shop, viewing areas, and surrounding guest spaces.
Follow department safety procedures and risk management standards.
Arrive before scheduled lessons and programs to prepare courts, equipment, and instructional materials.
Maintain accurate lesson schedules, attendance records, and guest information; process lesson charges and complete required documentation.
Attend departmental meetings, safety training, and resort training programs.
Support holiday programming, seasonal events, and special recreation activities.
Maintain professional appearance standards and wear the required uniform and nametag.
Perform additional duties and special projects as assigned.
May provide leadership and guidance to Tennis Attendants, Recreation Attendants, seasonal staff, and junior instructors, and assist with staff training and mentoring.