Tennis & Golf Coordinator

La Jolla Beach & Tennis Club, Inc. • San Diego, CA

1d • $20 • Onsite

About The Position

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.

Requirements

• Minimum of three (3) years related experience and/or training in equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively in English with guests, children, parents, managers, or employees of the organization.
• Ability to manage and create basic spreadsheets, add, subtract, multiply and divide.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• CPR & First Aid Training Card
• Mandated Reporter Certification
• Abuse Reporting Training
• The employee must understand tennis rules.
• Ability to communicate and work effectively with both internal and external customers mentioned.

Nice To Haves

• The Tennis and Golf Programs Coordinator will most often be the first person of contact Club members and guests will encounter. It is imperative, therefore, that this employee understand that our business is hospitality and our role as employees of this company is to make our guests feel at home during their visit. The warmth of this employee’s welcome, the sincerity of their smile and the graciousness of their greeting is what will make a difference and win loyal guest & member relationships.
• This employee will be challenged to deliver not ordinary, but extraordinary service by anticipating guest’s needs, by attention to detail and by exceeding their expectation of first class service each and every day.
• Timely and accurate responses to member, guest and employee requests are essential to the success of the department(s) and the company.

Responsibilities

• Serves as member/guest customer liaison for tennis, golf and pickleball programs.
• Greets visitors, directs telephone calls, emails and provides information to inquiries.
• Provides administrative support by performing duties as assigned.
• Provides support to Director of Tennis and Pro Staff for tennis/golf programs and tournaments.
• Opens and closes Pro Shop, playground, bocce and golf course.
• Greets visitors, ascertains nature of business and directs visitors to appropriate area or staff person.
• Makes sure all tennis, golf, ping pong and bocce equipment are fully stocked.
• Completes inventory and reports supply ordering to Membership Office.
• Rents ball machine, demo racquets, pickleball equipment and bills accordingly for members or guests.
• Cross trained and covers at tennis desk, as appropriate.
• Books lessons/courts via email/phone for members and guests.
• Maintains master calendars and schedules for Pro staff.
• Oversees Court Reservation system: adds new users to system and communicates accordingly with staff pros regarding scheduling.
• Verifies all participants through Member, Hotel or proper sponsorship.
• Reviews billing inquiries with support of director and/or Membership office.
• Answers telephone and emails and provides information to appropriate people and places outgoing calls.
• Provides coordination and support to admin office during National Tournaments and events.
• Retrieves messages from phone and outlook email system.
• Reviews and processes incoming department mail.
• Locates and attaches appropriate file to correspondence to be answered.
• Prepares outgoing mail.
• Assists with compilation and maintenance of adult and junior participation records.
• Ensures that all files and records related to tennis, golf and pickleball are current and maintained in an orderly manner.
• Assists with processing of tennis, golf and pickleball programs participant information and billing.
• Assists in preparation of monthly and seasonal camp rosters for Jr. Tennis and Golf participation for Ambassador Booth.
• Attends and takes minutes at monthly Department meetings.
• Utilizes Birch Street system for vendors/supplies.
• Tracks purchase orders and invoices.
• Responsible for the maintenance of the Pro Shop to include anticipating seasonal supplies needed.
• Reporting of playground and court maintenance issues.
• Maintains inventory of department office supplies, Zendesk requests and Pro Shop, playground and department supplies as needed.
• Works under direction of Membership Department to ensure date and/or space availability prior to development of annual tennis, pickleball, golf event calendar.
• Other duties may be assigned throughout the year.

Benefits

• Free daily meal and salad bar
• Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed