Tennis Facility Director

Tennis Central Corp•Washington, DC

About The Position

We are seeking a dynamic and experienced Tennis Facility Director to lead all aspects of our tennis operations, including high-performance coaching, program development, staff management, and business growth. This role combines on-court leadership with operational and strategic oversight, ensuring a high-quality experience for players of all levels while driving the overall success of the facility.

Requirements

Previous experience as a Director of Tennis, Head Coach, or similar leadership role is preferred
Strong coaching background
Proven ability to manage teams and lead staff effectively
Experience with program development and business growth
Excellent communication, organization, and leadership skills
Ability to balance on-court coaching with administrative responsibilities
Passion for tennis and player development at all levels

Responsibilities

Lead and oversee high-performance programs (junior academy, elite training)
Design and implement player development pathways from beginner to elite levels
Coach high-level players and mentor competitive athletes
Support tournament planning, college placement pathways, and travel team development
Evaluate player progress and provide structured feedback systems
Oversee all tennis programming (junior, adult, camps, clinics, private lessons)
Ensure consistent quality and structure across all programs
Manage scheduling, court utilization, and program logistics
Monitor class sizes, retention, and overall program performance
Maintain high standards for customer experience and engagement
Recruit, hire, train, and manage coaching staff and front desk team
Conduct performance reviews and provide ongoing coaching/mentorship to staff
Build a strong team culture focused on professionalism, energy, and player development
Create clear expectations, systems, and accountability across the team
Lead team meetings and ensure alignment across all programs
Drive revenue growth through program expansion, new initiatives, and improved retention
Develop and implement strategies to increase participation across all programs
Identify new opportunities (events, leagues, partnerships, camps, etc.)
Support marketing efforts, outreach, and community engagement
Track KPIs (revenue, utilization, retention, conversion rates)
Oversee daily operations of the facility, ensuring smooth execution across all areas
Coordinate scheduling, court assignments, and staffing coverage
Maintain high facility standards (cleanliness, organization, safety)
Manage equipment, supplies, and operational needs
Handle customer inquiries, escalations, and service recovery when needed
Organize tournaments, leagues, social events, and special programming
Build relationships with members, families, and the local community
Create a strong, welcoming, and high-energy club environment