Tennis Center Lead - Hoover Met Complex

The Sports Facilities Companies•Hoover, AL

11d•Onsite

About The Position

The Tennis Center Lead will perform daily office, court & facility duties, work closely with the management. The Lead will be responsible for greeting and welcoming members and their guests. This position is a first point of contact between guests and the facility. Individuals are expected to maintain a pleasant and friendly demeanor while always providing excellent customer service.

Requirements

Must be at least 18 years old or older
Experience in a tennis facility setting
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Must have excellent guest service skills
Must work well in a team environment

Responsibilities

Directly aligns with the venue's Mission Statement and Core Values
Ensure facility users adhere to venue guidelines to provide a safe atmosphere for users and protect the facility from property damage
Assist with administrative duties as needed such as reporting for court usage and sales, invoicing for league captains and events, tracking of product inventory
Support updating operations manual as needed
Respond to calls and inquiries
Monitor the use of all courts and equipment
Report any court or equipment defects to the management
Carry out standard upkeep/maintenance of courts and equipment and make certain they are safe to use
Adhere to sanitization procedures in venue
Make sure all merchandise and equipment is safely and appropriately stored
Perform general upkeep and other necessary tasks as needed during each shift
Set up and tear down of equipment as needed for events, etc.
Perform all other duties as assigned by Managers on Duty
Assist with facility and equipment closeout procedures as needed during each shift
Additional duties as assigned by management