Tennis Attendant - Casual
About The Position
The Four Seasons Resorts Lāna’i is looking for a Tennis Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. The Tennis Attendant provides exceptional guest service by welcoming and orienting guests to the tennis facility, coordinating court reservations, equipment, and ball machine usage, and delivering amenities to enhance the overall experience. Responsibilities include, but are not limited to: Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring guest comfort and satisfaction Maintain the cleanliness, organization, and presentation of the tennis facility, including court setup and breakdown, retail shop upkeep, and stocking of towels, beverages, and guest amenities Manage reservations and guest information, answer telephone inquiries, and provide accurate information about tennis and pickleball programs, resort services, and local experiences Develop comprehensive knowledge of tennis and pickleball offerings to anticipate guest needs, respond to inquiries, resolve concerns, and deliver personalized service that enhances the overall guest experience Build rapport with guests by recognizing returning players, remembering preferences, and consistently providing warm, professional, and attentive hospitality aligned with luxury service standards And More!
Requirements
- Successful candidate must possess legal work authorization in United States
- Holidays and weekends availability is required.
- Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Responsibilities
- Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring guest comfort and satisfaction
- Maintain the cleanliness, organization, and presentation of the tennis facility, including court setup and breakdown, retail shop upkeep, and stocking of towels, beverages, and guest amenities
- Manage reservations and guest information, answer telephone inquiries, and provide accurate information about tennis and pickleball programs, resort services, and local experiences
- Develop comprehensive knowledge of tennis and pickleball offerings to anticipate guest needs, respond to inquiries, resolve concerns, and deliver personalized service that enhances the overall guest experience
- Build rapport with guests by recognizing returning players, remembering preferences, and consistently providing warm, professional, and attentive hospitality aligned with luxury service standards
Benefits
- Hourly Rate: $22.59
- Competitive wages
- Inclusive and diverse employee engagement & recognition events all year-round
- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
- Comprehensive learning and development programs to help you master your craft
- Energizing Employee Culture where you are encouraged to be your true self!
- And so much more!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
