Tennis and Fitness Supervisor

Pyramid Global Hospitality•Litchfield Park, AZ

9d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience. We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us! The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran

Requirements

Available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous customer service experience
Strong desire to make an impact on other people
Outgoing and engaging personality
Strong Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting

Responsibilities

Enhance the guest experience while in the fitness center
Ensure the equipment is in safe and operating correctly
Greet and engage with guests, setting the example for customer service best practices.
Maintain the cleanliness of the fitness center
Have knowledge of the fitness area and the resort/hotel.
Ensure policies are followed in all point-of-sale operations.
Provide exceptional customer service by being engaging and taking sincere interest
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Work closely with the team to ensure the retail store is kept clean and organized
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information