Tenant Support Worker

Lookout Housing and Health Society • Salt Spring Island Electoral Area, BC

10d • Onsite

About The Position

Lookout Housing and Health Society provides housing and a range of support services to adults with low or no income who have few, if any, housing or support options. The organization places minimal barriers between individuals and their services. The Tenant Support Worker (TSW) reports to the Site Manager and operates in line with the mission and philosophy of Lookout Housing and Health Society, adhering to its Code of Ethics. The TSW's role involves assisting residents by providing support, education, and skills training. The ultimate goal is to help tenants achieve and maintain greater independence and stability, leading to healthier and more independent living arrangements.

Requirements

• Diploma in Community Social Service
• Class 5 BC Drivers’ License (Only if required)
• OFA 1 First Aid Certificate
• Food Safe Certificate (Only if required)
• Recent related experience of two (2) year’s OR an equivalent combination of education, training and experience OR other qualifications determined to be reasonable and relevant to the work
• A minimum of two (2) years sobriety if having alcohol and/or drug problems
• Criminal Record Clearance – Vulnerable Sector
• Knowledge/familiarity with related resources such as: Mental Health, Income Assistance, Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.
• Ability to carry out the duties of the position
• Ability to work independently and in cooperation with others
• Ability to operate related equipment
• Ability to communicate effectively both verbally and in writing
• Ability to organize and prioritize work
• Ability to observe and recognize changes in guests
• Ability to establish and maintain rapport with guests
• Home management skills
• Ability to instruct
• Suitability to work with disadvantaged and challenging adults in a diverse environment
• Ability to analyze and resolve problems
• Conflict resolution and crisis intervention skills
• Advocacy Skills

Responsibilities

• Participate in tenant intakes, and provide support services and assessments
• Identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
• Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
• Complete required paperwork and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Perform external work, potentially requiring the use of an automobile
• Remain alert and attentive during working hours; sleeping during shifts is not permitted
• Comply with and contribute to all aspects of the health and safety program

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees