(TFO) Tenant Fit-Out Specialist

Overwatch Mission Critical•Dallas, TX

6d•Hybrid

About The Position

The team is looking for people who believe there’s a different way to deliver great projects and a top-shelf customer experience. We strive to create great partnerships with our customers, contractors and supply chain partners through transparent communications, humble and curious collaboration, and a zealous focus on consistent execution of the most important 20%. This role owns customer-driven changes inside leased data hall space — change orders, purchase orders, design coordination, vendor bidding through the GC, and schedule adherence through commissioning and handover.

Requirements

Excellent communicator with executives and customers. Frequent, high-quality, transparent information flow and escalation of issues is the highest priority for this role. Transparency, curiosity, and humility are essential characteristics.
Discernment and professional demeanor in all customer interactions.
Comfortable with escalation and collaboration rather than handling problems on their own.
This role requires project management, extreme organization and ability to juggle competing priorities across multiple projects in a fast-paced, ever-changing environment.
3-5 years of construction experience with a competent understanding and experience in: Contract management, Data center security system architecture, White space fit out (e.g. HACs, racks, busbar, fiber), Jobsite delivery coordination or scheduling (e.g., OFCI materials and equipment), Construction payment applications, change orders, and with construction accounting processes, Construction schedules, Commissioning and project handover.
Comfortable with technology and adept in all Microsoft office applications.
Candidate will be based primarily in the team Dallas or Toronto office location with occasional travel to jobsites (10-20% travel).
Demonstrated ability to work with cross-functional teams.
3-5 yrs construction experience change orders, purchase orders, design coordination, vendor bidding through the GC, and schedule adherence through commissioning and handover.
For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.
Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.
Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.

Nice To Haves

Tenant Improvement
Data Center Infrastructure / Mission Critical Construction
Whitespace Procurement & Commissioning

Responsibilities

Provide transparent and unmanaged communications, escalating risks and issues that require mitigation and/or resolution.
Creates and manages customer change orders in compliance with lease requirements, to include seeking necessary bids, compiling data into customer forms, and coordinating necessary approvals both internal and external.
Create purchase orders for customer changes for: Data hall whitespace design (customer), Data hall whitespace OFCI (owner-furnished, contractor-installed), Data hall whitespace construction, Security design, Security OFCI (owner-furnished, contractor-installed), Security construction, Commissioning whitespace and security.
Attend customer calls related to design changes and design coordination calls, and track design progress against need-by dates to ensure decisions are reached in a timely fashion.
Ensure project schedule is tracking to contractual dates using schedule program tools.
Work cross-functionally with Sales, Solutions Engineering, Design, Finance, Security, Supply Chain, Commissioning and Operations to ensure our projects are delivered through the team Program.
In coordination with the customer, manage the vendor bid process through the General Contractor using the team standard for bid solicitations, RFP package development, and bid proposal analysis.