Crosby HRA - Tenant Activities Coordinator

City of Brainerd•Crosby, MN

5d•Onsite

About The Position

The Tenant Activities Coordinator will be primarily responsible for the development, coordination, and implementation of events and activities to enrich the lives of residents of Crosby HRA. These activities may include educational seminars, health and well-being events, presentations by community-based resources, informational or motivational speakers, and other opportunities for social interaction among residents. These activities will contribute to overall housing satisfaction, improve living conditions, or enable residents to maintain successful tenancy and/or age-in-place. Additionally, the position will provide some light administrative support to the Housing Specialist or management team. This is a part-time position, working 12 hours per week, with the specific schedule being finalized during onboarding, and will be assigned to the office in Crosby, MN.

Requirements

High school diploma or equivalent plus one year’s experience in activity coordination or related work or a combination of relevant education, training and experience that meets the requirement to successfully accomplish the assigned duties and responsibilities as determined by the Executive Director.
Solid experience with windows-based personal computer software applications is required.
Possession of a valid driver’s license and access to reliable transportation.
Ability to effectively communicate.
Ability to work with a diverse population.
Knowledge of community resources and providers.
Ability to resolve conflicts and negotiate effectively.
At least a basic knowledge of common computer software and office machine operation.
Ability to manage time effectively and maintain flexibility in scheduling and planning.
Ability to write accurate reports, generate promotional materials, and communicate effectively with providers, staff, and residents.
Ability to establish and maintain effective working relationships with resource providers, residents, staff and the general public.
Strong interpersonal skills with an ability to work independently and as a team member.
Professional, positive, and welcoming demeanor with a passion for providing exceptional customer service.

Responsibilities

Proactively develop and promote activities and events. This includes researching potential providers and speakers, scheduling events and activities, encouraging participation, attending and monitoring events.
At least annually conduct a survey of residents to solicit feedback to use in development of future events and activities as well as post-activity inquiry.
Record tenant participation in events and provide follow-up reports to management.
Develop advertising and promotional materials to encourage attendance and participation in events and activities.
Research HUD’s Tenant Participation Funds for Public Housing uses and determine eligible expenses.
Work with Housing Manager to develop and adhere to Activities budgets.
Seek opportunities for continued training.
Attend trainings and workshops to enhance skills related to service provision, community resource improvement, client work, and other related topics.
Participate in monthly Resident’s Council meeting as a staff liaison.
Other duties as assigned.