Temporary WOKA Guest Services Representative

GRAND RIVER DAM AUTHORITY • Watts, OK

1d • Onsite

About The Position

This job posting will remain open until 11:59 p.m. on the date listed below. The Grand River Dam Authority (GRDA) delivers affordable, reliable ELECTRICITY, with a focus on EFFICIENCY and a commitment to ENVIRONMENTAL STEWARDSHIP. GRDA is dedicated to ECONOMIC DEVELOPMENT, providing resources and supporting economic growth, and its EMPLOYEES are considered its greatest asset. The Temporary WOKA Guest Services Representative is responsible for providing exceptional service to customers by creating a friendly and welcoming environment for all guests. This role involves providing guests with guidance to best match GRDA's products and services with their needs. The position is located at the WOKA White Water Park in Watts, OK. GRDA is Oklahoma’s largest public power electric utility, fully funded by revenues from electric and water sales, and manages over 70,000 surface acres of premier Oklahoma lake waters and miles of the Scenic Illinois River.

Requirements

• Excellent customer service and communication skills
• Demonstrate ability to provide a high standard of professionalism
• Ability to work well under pressure in a calm, mature, process-driven manner
• Maintain a flexible schedule and regular availability to work days, evenings, weekends and holidays
• High School diploma or equivalent required.
• Valid Oklahoma driver’s license, or the ability to convert within 30 days for those with an out of state driver’s license that are an Oklahoma resident.
• Must be 18 years of age.

Responsibilities

• Greeting guests and assisting them with information about the park, rentals, retails and concessions.
• Provide customer engagement in a positive and approachable manner.
• Support all areas including retails, rentals, food and beverage.
• Answer incoming calls and promptly assist callers.
• Handle guest concerns, compliments and suggestions in a friendly, courteous and professional manner.
• Remain constantly aware of customer activity to ensure a safe and secure environment.
• General housekeeping duties; may include but not limited to cleaning restrooms, sweeping/mopping floors and restocking retail items.
• Performs other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees